ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 19/08/2020

External Reference: 2020-240426

TED Reference: 2020/S 163-396931

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Irish Prison Service
N/A
IDA Business Park,
Longford
Ballinalee Road,
IE
Contact person: Francis Sheridan
Telephone: +353 43335187
E-mail: cputenders@irishprisons.ie
Internet address(es):
Main address: http://1
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/214

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Telephony System Maintenance & Support (Irish Prison Service)
Reference number:  FD/02/05/381
II.1.2)

Main CPV code

50334110  -  Telephone network maintenance services
II.1.3)

Type of contract

Services
II.1.4)

Short description

To provide maintenance and support and software assurance for the Telephony Management System for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client and the NICE recording system (including NICE Sentinel).
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  305600.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

50334110  -  Telephone network maintenance services
II.2.3)

Place of performance

Main site or place of performance:  
Irish Prison Service
II.2.4)

Description of the procurement

To provide maintenance and support and software assurance for the Telephony Management System for non-staff in the Irish Prison Service, comprising of the end-user DiaVox client and the NICE recording system (including NICE Sentinel).
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Implementation Plan  /  Weighting:  300
Quality criterion  -  Name:  Technical Merit of the Team Proposed  /  Weighting:  100
Price  -  Weighting:  600
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 183-445793

Section V: Award of contract

Contract No: 1

Title: Telephony System Maintenance & Support (Irish Prison Service)

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

01/04/2020
V.2.2)

Information about tenders

Number of tenders received:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

SPN VOIP LTD T/A Cloudphone
Unit E2, Riverview Business Park, New Nangor Road, Dublin 12
Dublin 12
IE

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  305600.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court of Ireland
Dublin 1
Dublin 1
IE