II.1)
Scope of the procurement
Managed Services for ICT Infrastructure
Reference number:
IBTS/012/2020
72315000
-
Data network management and support services
Services
II.1.4)
Short description
The IBTS wishes to tender for a managed service contract to support their IT Infrastructure.
The IBTS is seeking an innovative service partner who can provide a process driven, proactive, Managed Service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide a 24/7 Service Desk, On-site Desk-side Support, back office Infrastructure support and service management operated under a single managed service.
II.1.5)
Estimated total value
Value excluding VAT: 2000000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
72222300
-
Information technology services
72315100
-
Data network support services
72700000
-
Computer network services
II.2.3)
Place of performance
Main site or place of performance:
Dublin
II.2.4)
Description of the procurement
The IBTS wishes to tender for a managed service contract to support their IT Infrastructure.
The IBTS is seeking an innovative service partner who can provide a process driven, proactive, Managed Service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide a 24/7 Service Desk, On-site Desk-side Support, back office Infrastructure support and service management operated under a single managed service.
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 2000000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
24
This contract is subject to renewal:
no
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
yes
Description of options:
Two extension of 12 months at the discretion of the IBTS
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no