II.1)
[QuantityScopeContract]
Online Appointment & Scheduling Solution
[Fileref]:
DOJ-20-ISD149351
[Services]
the delivery to Immigration Service Delivery, ISD, (formally Irish Naturalisation and Immigration Service, INIS), a solution that incorporates a secure online appointment system for the Registration Unit, Burgh Quay and the International Protection Office, a queue management system for the Registration Unit and a secure scheduling system for the International Protection Office. Maintenance and support of the solution will also be required
II.1.5)
[ValueMagnitudeEstimatedTotal]
[ValueExclVat]: 275000.00
EUR
[DivisionLots]:
[No]
32321200
-
48000000
-
64216000
-
72200000
-
72210000
-
II.2.4)
[DescrProcurement]
To deliver to the Irish Naturalisation and Immigration Service (INIS) a solution that incorporates a secure online appointment system for the Registration Unit and the International Protection Office and a secure scheduling system for the International Protection Office.
The required solution must include all of the following components:
• On premise appointment and scheduling system to meet all requirements as specified in Appendix 1: Requirements and Specifications.
• Training delivery and training material to support a successful implementation.
• Annual software support and maintenance.
• Development services to deliver key enhancements as identified by the DOJE, after the initial contract period.
• Compliance with required legislation.
• Innovation
[AwardCriteriaDescriptive]
II.2.6)
[ValueMagnitudeEstimated]
[ValueExclVat]: 275000.00
EUR
II.2.7)
[DurationContractFrameworkDps]
[DurationMonths]:
36
[RenewalsSubject]:
[Yes]
[RenewalsDescr]:
The Contracting Authority reserves the right to extend the Term for a period or periods of up to one year with a maximum of two such extensions on the same terms and conditions, subject to the Contracting Authority’s obligations at law
[VariantsAccepted]:
[No]
[Options]:
[No]
[EuProgrRelated]:
[No]