II.1)
Scope of the procurement
Single Party Framework for a Unified Communications Solution & Network Equipment Supply, Support & Maintenance
Reference number:
2008
64227000
-
Integrated telecommunications services
Services
II.1.4)
Short description
An Post is seeking to enter into a Single Party Framework Agreement for the following requirements for an initial period of 5 years with the option to extend for up to a further 3 years:
• Maintenance, Support and Supply of current network infrastructure and future Networking Equipment and Systems.
• Supply of Networking Professional services.
• Supply, Maintenance and Support of a Unified Communications & Collaboration Solution.
II.1.5)
Estimated total value
Value excluding VAT: 1.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
32342440
-
Voice-mail system
32400000
-
Networks
32413000
-
Integrated network
32420000
-
Network equipment
32500000
-
Telecommunications equipment and supplies
50312300
-
Maintenance and repair of data network equipment
50331000
-
Repair and maintenance services of telecommunications lines
50334100
-
Repair and maintenance services of line telephony equipment
50334400
-
Communications system maintenance services
51300000
-
Installation services of communications equipment
64200000
-
Telecommunications services
II.2.4)
Description of the procurement
An Post is seeking to enter into a Single Party Framework Agreement for the following requirements for an initial period of 5 years with the option to extend for up to a further 3 years:
• Maintenance, Support and Supply of current network infrastructure and future Networking Equipment and Systems.
• Supply of Networking Professional services.
• Supply, Maintenance and Support of a Unified Communications & Collaboration Solution.
This current Maintenance, Support and Supply of networking equipment framework will conclude in 2021. That agreement covers the entire An Post network infrastructure in which there are 1,400 network devices across 900 plus sites nationwide, 3 mails processing centres and 3 data centres in the Dublin metro area. The infrastructure also provides wireless connectivity for 4,500 handheld scanners.
As the An Post networking infrastructure is large and complex there is a requirement to enhance the in-house networking expertise with external networking professional services to assist with networking design and major change projects.
An Post currently does not have a Unified Communications & Collaboration Solution. The current requirements are being met with disparate systems, these systems consist of a HQ telephony system within which there are a number of Call Centres with IVR facilities, a HQ based IP telephony system providing telephony services for remote sites, collaboration is provided by Microsoft Teams and a small call recording solution with 32 channels. However, there is now a both a business and technical requirement to unify these systems and expand the services provided
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 1.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
Option to extend for up to a further 36 months
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no