ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 21/04/2020

Expire date: 22/05/2020

External Reference: 2020-275698

TED Reference: 2020/S 080-188882

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Sustainable Energy Authority of Ireland
N/A
Three Park Place, Upper Hatch Street
D02 FX65
Dublin 2
IE
Contact person: Patrick Pirkl
Telephone: +353 18082124
E-mail: patrick.pirkl@seai.ie
Internet address(es):
Main address: http://www.seai.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165921&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165921&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Support Services for the Triple E Product Register, online administrative system and associated Triple E Programmes
Reference number:  Support Svcs Triple E
II.1.2)

Main CPV code

71313000  -  Environmental engineering consultancy services
II.1.3)

Type of contract

Services
II.1.4)

Short description

SEAI is seeking one Services Provider who will:
• Support the Triple E online administrative system overseeing the Triple E Product Providers and External Technical Panel review/approval process.
• Provide online and telephone ‘help desk support’ to Triple E Product Providers submitting their products to the Triple E product register via the on-line administrative system recording in SEAI’s CRM system. This support will be required to meet key service levels and successful bidder will be required to report service levels on monthly basis.
• Provide general project support to the SEAI Triple E and associated programmes.
• Assist with the continuous development of the Triple E product register, associated programmes and online administrative system engaging with key stakeholders where and when required.
For further information please see Request for Tender at www.etenders.gov.ie
II.1.5)

Estimated total value

Value excluding VAT: 320000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

79000000  -  Business services: law, marketing, consulting, recruitment, printing and security
II.2.4)

Description of the procurement

The objective of this Request for Tenders is to invite proposals from suitably qualified persons or organisations for the provision of a range of services as set out below to support the Triple E product register, on-line administrative system and associated programmes.
SEAI is seeking one Services Provider who will:
• Support the Triple E online administrative system overseeing the Triple E Product Providers and External Technical Panel review/approval process.
• Provide online and telephone ‘help desk support’ to Triple E Product Providers submitting their products to the Triple E product register via the on-line administrative system recording in SEAI’s CRM system. This support will be required to meet key service levels and successful bidder will be required to report service levels on monthly basis.
• Provide general project support to the SEAI Triple E and associated programmes.
• Assist with the continuous development of the Triple E product register, associated programmes and online administrative system engaging with key stakeholders where and when required.
For further information please see Request for Tender at www.etenders.gov.ie
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 320000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 24
This contract is subject to renewal: yes
Description of renewals:  
SEAI reserves the right to extend the Term for a period or periods of up to twelve months with a maximum of two such extension or extensions on the same terms and conditions, subject to the Contracting Authority's obligations at law
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: yes
Identification of the project: ERDF

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  Please refer to the Request for Tender
III.1.3)

Technical and professional ability

List and brief description of selection criteria:  
Please refer to the Request for Tender
III.2)

Conditions related to the contract

III.2.2)

Contract performance conditions

Please refer to the Request for Tender

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  22/05/2020
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 4  (from the date stated for receipt of tender)
IV.2.7)

Conditions for opening of tenders

Date:  22/05/2020
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.2)

Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Inns Quay, Smithfield, Dublin 7
Dublin
IE