Date of dispatch of this notice: 15/07/2020
External Reference: 2020-288444
TED Reference: 2020/S 137-337478
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Health Service Executive (HSE)
N/A
Head Office
Naas
Millennium Park
IE
E-mail:
peter.mcgowan@hse.ie
Internet address(es):
Main address:
http://www.hse.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Health
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
APPLICATION AND DEVELOPMENT SUPPORT FOR SAP HR TECHNICAL MAINTENANCE AND SUPPORT
Reference number:
9899
II.1.2)
Main CPV code
72200000
-
Software programming and consultancy services
II.1.3)
Type of contract
Services
II.1.4)
Short description
The HSE currently uses SAP HR to provide management and administrative services for over 143,000 employees and pensioners. The system records personnel administration data for over 106,000 active employees. It also records time and processes pay and travel expenses for over 41,000 of these employees.
The SAP HR solution was rolled out in two phases, Phase 1 and Phase 2.
Phase 1 was implemented across seven sites and had the following SAP HR modules
deployed:
Organisation Management (OM)
Personnel Administration (PA)
Training and Events (T&E)
Phase 1 sites included most of the basic SAP HR modules for the management of personnel data and records.
Phase 2 sites (comprised of four of the existing Phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed:
• Time
• Payroll
• Travel (bespoke solution)
• FICO
The SAP HR solution was rolled out in two phases, Phase 1 and Phase 2.
Phase 1 was implemented across seven sites and had the following SAP HR modules
deployed:
Organisation Management (OM)
Personnel Administration (PA)
Training and Events (T&E)
Phase 1 sites included most of the basic SAP HR modules for the management of personnel data and records.
Phase 2 sites (comprised of four of the existing Phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed:
• Time
• Payroll
• Travel (bespoke solution)
• FICO
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
12097500.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
48000000
-
Software package and information systems
48100000
-
Industry specific software package
48200000
-
Networking, Internet and intranet software package
48300000
-
Document creation, drawing, imaging, scheduling and productivity software package
48600000
-
Database and operating software package
48700000
-
Software package utilities
48800000
-
Information systems and servers
48900000
-
Miscellaneous software package and computer systems
72000000
-
IT services: consulting, software development, Internet and support
72100000
-
Hardware consultancy services
72200000
-
Software programming and consultancy services
72210000
-
Programming services of packaged software products
72220000
-
Systems and technical consultancy services
72230000
-
Custom software development services
72240000
-
Systems analysis and programming services
72250000
-
System and support services
72260000
-
Software-related services
72261000
-
Software support services
72262000
-
Software development services
72263000
-
Software implementation services
72264000
-
Software reproduction services
72265000
-
Software configuration services
72266000
-
Software consultancy services
72267000
-
Software maintenance and repair services
72267100
-
Maintenance of information technology software
72267200
-
Repair of information technology software
72268000
-
Software supply services
72300000
-
Data services
72400000
-
Internet services
72500000
-
Computer-related services
72510000
-
Computer-related management services
72514000
-
Computer facilities management services
72540000
-
Computer upgrade services
72600000
-
Computer support and consultancy services
72610000
-
Computer support services
72611000
-
Technical computer support services
72700000
-
Computer network services
72800000
-
Computer audit and testing services
II.2.3)
Place of performance
Main site or place of performance:
Republic of Ireland
II.2.4)
Description of the procurement
The HSE currently uses SAP HR to provide management and administrative services for over 143,000 employees and pensioners. The system records personnel administration data for over 106,000 active employees. It also records time and processes pay and travel expenses for over 41,000 of these employees.
The SAP HR solution was rolled out in two phases, Phase 1 and Phase 2.
Phase 1 was implemented across seven sites and had the following SAP HR modules
deployed:
Organisation Management (OM)
Personnel Administration (PA)
Training and Events (T&E)
Phase 1 sites included most of the basic SAP HR modules for the management of personnel data and records.
Phase 2 sites (comprised of four of the existing Phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed:
• Time
• Payroll
• Travel (bespoke solution)
• FICO
Phase 2 facilitates the payment of employees based on a combination of the time worked, as recorded on the system, and the various payment rules associated with each grade. The Phase 2 sites process travel expenses based on approved travel claims.
To reduce maintenance costs and total cost of ownership, the configuration developed for Phase 1 and Phase 2 was merged in 2010. This brought the OM, PA and T&E configuration in line across all 7 sites. In addition some elements of the Time module, primarily concerned with Absence Recording, have been incorporated in the North East, West and East sites over the last number of years.
Essentially all the original sites are now Phase 2 sites with some differences in the SAP modules deployed. Phase 2 sites are currently differentiated as either Phase 2 payroll or Phase 2 non payroll sites.
Over the last number of years additional sites have been migrated over to the HPSA SAP HR/Payroll solution including Tusla – the Child and Family Agency, Tallaght Hospital, Crumlin Hospital for Sick Children and Our Ladies Hospice, Dublin.
The SAP HR solution was rolled out in two phases, Phase 1 and Phase 2.
Phase 1 was implemented across seven sites and had the following SAP HR modules
deployed:
Organisation Management (OM)
Personnel Administration (PA)
Training and Events (T&E)
Phase 1 sites included most of the basic SAP HR modules for the management of personnel data and records.
Phase 2 sites (comprised of four of the existing Phase 1 sites) introduced additional functionality to the OM, PA and T&E modules and had the following additional modules deployed:
• Time
• Payroll
• Travel (bespoke solution)
• FICO
Phase 2 facilitates the payment of employees based on a combination of the time worked, as recorded on the system, and the various payment rules associated with each grade. The Phase 2 sites process travel expenses based on approved travel claims.
To reduce maintenance costs and total cost of ownership, the configuration developed for Phase 1 and Phase 2 was merged in 2010. This brought the OM, PA and T&E configuration in line across all 7 sites. In addition some elements of the Time module, primarily concerned with Absence Recording, have been incorporated in the North East, West and East sites over the last number of years.
Essentially all the original sites are now Phase 2 sites with some differences in the SAP modules deployed. Phase 2 sites are currently differentiated as either Phase 2 payroll or Phase 2 non payroll sites.
Over the last number of years additional sites have been migrated over to the HPSA SAP HR/Payroll solution including Tusla – the Child and Family Agency, Tallaght Hospital, Crumlin Hospital for Sick Children and Our Ladies Hospice, Dublin.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality;Delivery of Specified requirement
/
Weighting:
45%
Quality criterion
-
Name:
Quality: Staff Location, Resourcing and Transition Plans
/
Weighting:
15%
Price
-
Weighting:
40%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 139-342565
Section V: Award of contract
Contract No: 1
Title: APPLICATION AND DEVELOPMENT SUPPORT FOR SAP HR TECHNICAL MAINTENANCE AND SUPPORT
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
30/06/2020
V.2.2)
Information about tenders
Number of tenders received:
3
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
3
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
IBM Services
16226
IBM House, Shelbourne Road,
Ballsbridge, Dublin 4.
IE
Telephone:
+353 1-8154000
Internet address:
https://www.ibm.com/ie-en?lnk=m
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
12097500.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
The High Court, The Four Courts, Dublin 7, Republic of Ireland
Dublin
IE
Telephone:
+353 18886569
E-mail:
highcourtcentraloffice@courts.ie
Internet address:
http://www.courts.ie