The provision of Customer Service Benchmark Reporting
II.1.2)
[CpvMain]
79342310
-
II.1.3)
[TypeContract]
[Services]
II.1.4)
[DescrShort]
The production of an annual quantative and qualatitive customer service/satisfaction survey and report for the Contracting Authority to include in-depth analysis of customer satisfaction with the Department of Employment Affairs and Social Protection's services in a comparative context.
[Section6]: [InfoComplement]
VI.6)
[IcarOriginalRef]
[NumberOj]: 2019/S 242-594853
[Section7]: [Changes]
VII.1)
[IcarCorrectAdd]
VII.1.2)
[IcarTextCorrected]
[SectionNo]:
IV.2.2
[IcarTextCorrPlace]:
Time limit for receipt of tenders or requests to participate
[IcarInstead]:
[Date]:
17/01/2020
[Time]:
17:00
[IcarRead]:
[Date]:
31/01/2020
[Time]:
17:00
[SectionNo]:
IV.2.7
[IcarTextCorrPlace]:
Conditions for opening of tenders