II.1)
Scope of the procurement
System maintenance, level 2 helpdesk support and software development for SEAI's Public Sector Monitoring and Reporting (PSMR) system.
Reference number:
M&R System Maintenance Support
72253000
-
Helpdesk and support services
Services
II.1.4)
Short description
The objective of this Request for Tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.
The successful Tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.
For further information please refer to the RFT published on www.etenders.gov.ie
II.1.5)
Estimated total value
Value excluding VAT: 480000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
72000000
-
IT services: consulting, software development, Internet and support
72220000
-
Systems and technical consultancy services
72246000
-
Systems consultancy services
72250000
-
System and support services
72253100
-
Helpdesk services
72253200
-
Systems support services
72600000
-
Computer support and consultancy services
72610000
-
Computer support services
72611000
-
Technical computer support services
II.2.4)
Description of the procurement
The objective of this Request for Tender (RFT) is to invite proposals from suitably qualified service providers to provide system maintenance, level 2 helpdesk support and software development for SEAI’s Public Sector M&R system that will continue to be used to track performance against the public sector’s 2020 energy efficiency improvement target.
The successful Tenderer will work with SEAI and its partners to maintain a secure, robust, accessible system. The system will be highly available with system failover and full data consistency management at the heart of the service.
For further information please refer to the RFT published on www.etenders.gov.ie
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 480000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
36
This contract is subject to renewal:
yes
Description of renewals:
The Contracting Authority reserves the right to extend the Term for a period or periods of up to twelve (12) months with a maximum of one (1) such extension or extensions on the same terms and conditions, subject to the Contracting Authority's obligations at law.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF