Date of dispatch of this notice: 25/09/2019
External Reference: 2019-234979
TED Reference: 2019/S 188-457769
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Dublin City Council
N/A
Civic Offices, Wood Quay
Dublin 8
Dublin
IE
Contact person:
Claudio Libanori
Telephone:
+353 12222222
E-mail:
claudio.libanori@dublincity.ie
Internet address(es):
Main address:
www.dublincity.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/267
I.4)
Type of the contracting authority
Regional or local authority
I.5)
Main activity
General public services
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
The Provision of Second Level Support / Professional Services for Microsoft Applications to include Exchange, Active Directory and System Centre Services
Reference number:
Microsoft Support Contract
II.1.2)
Main CPV code
72000000
-
IT services: consulting, software development, Internet and support
II.1.3)
Type of contract
Services
II.1.4)
Short description
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and Professional Services for its Microsoft Exchange 2010 environment, Active Directory and Microsoft Systems Centre.
This tender is seeking a full second level support service with SLA, assistance and professional advice in the administration and operation of Microsoft Exchange and an SLA for High Priority A and B calls only for Active Directory and Systems Centre with professional services. Professional services will be requested on a daily call down basis.
The successful tenderer will work closely with DCC’s own IS Technical Support staff. While DCC’s IS Department will have responsibility for First Line support, it is envisaged that there may be overlap at times between the two roles.
Please see Tender Documents for further details.
This tender is seeking a full second level support service with SLA, assistance and professional advice in the administration and operation of Microsoft Exchange and an SLA for High Priority A and B calls only for Active Directory and Systems Centre with professional services. Professional services will be requested on a daily call down basis.
The successful tenderer will work closely with DCC’s own IS Technical Support staff. While DCC’s IS Department will have responsibility for First Line support, it is envisaged that there may be overlap at times between the two roles.
Please see Tender Documents for further details.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
1000000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
48000000
-
Software package and information systems
48213000
-
Operating system enhancement software package
48218000
-
License management software package
48223000
-
Electronic mail software package
48422000
-
Software package suites
48510000
-
Communication software package
48511000
-
Desktop communications software package
48516000
-
Exchange software package
48517000
-
IT software package
48982000
-
Configuration management software package
II.2.3)
Place of performance
Main site or place of performance:
Dublin City Council, Civic Offices, Wood Quay, Dublin 8
II.2.4)
Description of the procurement
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the provision of Support and Professional Services for its Microsoft Exchange 2010 environment, Active Directory and Microsoft Systems Centre.
This tender is seeking a full second level support service with SLA, assistance and professional advice in the administration and operation of Microsoft Exchange and an SLA for High Priority A and B calls only for Active Directory and Systems Centre with professional services. Professional services will be requested on a daily call down basis.
The successful tenderer will work closely with DCC’s own IS Technical Support staff. While DCC’s IS Department will have responsibility for First Line support, it is envisaged that there may be overlap at times between the two roles.
Please see Tender Documents for further details.
This tender is seeking a full second level support service with SLA, assistance and professional advice in the administration and operation of Microsoft Exchange and an SLA for High Priority A and B calls only for Active Directory and Systems Centre with professional services. Professional services will be requested on a daily call down basis.
The successful tenderer will work closely with DCC’s own IS Technical Support staff. While DCC’s IS Department will have responsibility for First Line support, it is envisaged that there may be overlap at times between the two roles.
Please see Tender Documents for further details.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of approach in providing the managed service solution and support services
/
Weighting:
6500
Quality criterion
-
Name:
Technical Merit
/
Weighting:
4000
Quality criterion
-
Name:
Added Value Services
/
Weighting:
1000
Cost criterion
-
Name:
Ultimate Cost
/
Weighting:
6000
II.2.11)
Information about options
Options:
yes
Description of options:
2 year framework with option to extend by a further 2 years, 1 year at a time.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: no
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2019/S 030-067418
Section V: Award of contract
Contract No: 1
Title: The Provision of Second Level Support / Professional Services for Microsoft Applications to include Exchange, Active Directory and System Centre Services
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
24/06/2019
V.2.2)
Information about tenders
Number of tenders received:
2
Number of tenders received by electronic means:
2
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Evros Technology Group
141524
Cherrywood Business Park
Dublin
Loughlinstown
IE
Telephone:
+353 871756174
E-mail:
hugh.dawson@evros.ie
Internet address:
http://www.evros.ie
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
1000000.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
Chief Registrar, High Court, Inns Quay
Dublin
Dublin 7
IE
Telephone:
+353 18886000
E-mail:
HighCourtCentralOffice@courts.ie
VI.4.2)
Body responsible for mediation procedures
Please contact your solicitor
x
IE
VI.4.4)
Service from which information about the review procedure may be obtained
Please contact your solicitor
x
IE