Date of dispatch of this notice: 30/04/2019
External Reference: 2019-279466
TED Reference: 2019/S 086-207345
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Tourism Ireland Limited
N/A
4th Floor - Bishop's Square, Redmond's Hill
D02 TD99
Dublin
IE
Telephone:
+353 14763474
Fax:
+353 014763642
Internet address(es):
Main address:
http://www.ireland.com
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Tourism - Destination Marketing
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of VOIP & Network Support, Maintenance and Upgrade Services
Reference number:
VOIP-DMCI-2018
II.1.2)
Main CPV code
64215000
-
IP telephone services
II.1.3)
Type of contract
Services
II.1.4)
Short description
THIS TENDER COMPETITION IS COMPLETED & A CONTRACT HAS BEEN AWARDED. Tourism Ireland is seeking to appoint a VOIP & NETWORK supplier for the next 3 years, commencing no later than 1st February 2019, with the option to extend annually for a further 2 years. The requirements of the service will be clearly defined and are based on the existing services and/or with the addition of new services.
The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current technical infrastructure.
The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current technical infrastructure.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
300000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
32429000
-
Telephone network equipment
32551400
-
Telephone network
II.2.3)
Place of performance
Main site or place of performance:
Across Tourism Ireland's global network of markets
II.2.4)
Description of the procurement
Tourism Ireland is seeking to appoint a VOIP & NETWORK supplier for the next 3 years, commencing no later than 1st February 2019, with the option to extend annually for a further 2 years. The requirements of the service will be clearly defined and are based on the existing services and/or with the addition of new services.
The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current technical infrastructure.
The successful candidate must have a proven track record in the area of supporting an organisation with offices in various countries around the world and have the ability to support the current technical infrastructure.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Service quality assurance and management mechanisms proposed.
/
Weighting:
15%
Quality criterion
-
Name:
Ability to support current systems.
/
Weighting:
15%
Quality criterion
-
Name:
Technical expertise, knowledge and experience of VOIP upgrade options
/
Weighting:
15%
Quality criterion
-
Name:
Service level agreement
/
Weighting:
5%
Cost criterion
-
Name:
Overall Cost
/
Weighting:
50%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information
Applicants should provide the required documentation as detailed in the RFT Documentation which is available for downloading from the Irish Government procurement portal www.etenders.gov.ie Please note that the maximum limit for incoming emails is 10 MB.
Please refer to the documents attached for downloading.
PLEASE REFER TO THE RFT DOCUMENTATION ATTACHED TO THIS NOTICE FOR DOWNLOADING
Please refer to the documents attached for downloading.
PLEASE REFER TO THE RFT DOCUMENTATION ATTACHED TO THIS NOTICE FOR DOWNLOADING
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Restricted procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2018/S 164-374882
Section V: Award of contract
Contract No: 1
Title: VOIP & Network Support, Maintenance and Upgrade Services
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
01/04/2019
V.2.2)
Information about tenders
Number of tenders received:
1
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
1
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
PlanNet 21 Communications Limited
3200 Lake Drive, Citywest
Dublin
D24
IE
Internet address:
http://www.plannet21.ie
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
300000.00
EUR
Total value of the contract/lot:
300000.00
EUR
Section VI: Complementary information
VI.3)
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to beincluded on the mailing list for clarifications. All information relating to attachments, including clarifications andchanges, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. Tourism Ireland will not accept responsibility for information relayed (or notrelayed) via third parties;
2) This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate forthis contract;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates ortenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, or anycontract awarded at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source,process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such casesit should be understood that such indications are to be treated strictly and solely for reference purposes only, towhich the words "or equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in aclarification process in respect of the procurement documents with missing or incomplete information. Therefore,respondents are advised to ensure that they return completed documentation in order to avoid the risk ofelimination from the competition;
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contractingauthority reserves the right to invite at least 5 subject to that number qualifying;
10) Requests to Participate must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or nota final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North /South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) To the extent that any Personal Data is processed in connection with the provision of the Services orotherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing;
15) The contract will be subject to Irish law;
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process
2) This is the 1st stage in a 2-stage Restricted Tender process. This is the sole call for requests to participate forthis contract;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates ortenderers;
4) Contract award will be subject to the approval of the Board of Tourism Ireland;
5) It will be a condition of award that the successful tenderer is and remains tax compliant;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, or anycontract awarded at any time;
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source,process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such casesit should be understood that such indications are to be treated strictly and solely for reference purposes only, towhich the words "or equivalent" will always be appended;
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in aclarification process in respect of the procurement documents with missing or incomplete information. Therefore,respondents are advised to ensure that they return completed documentation in order to avoid the risk ofelimination from the competition;
9) At Section II.2.9 we have indicated that 5 applicants will be invited to tender, please note that the contractingauthority reserves the right to invite at least 5 subject to that number qualifying;
10) Requests to Participate must be delivered as per the Instructions;
11) Tourism Ireland will not accept or consider Requests to Participate delivered after this deadline;
12) Tourism Ireland will not be responsible for costs, charges or expenses incurred by applicants, whether or nota final contract is awarded;
13) Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North /South Implementation Bodies and Tourism Ireland, which is available on Tourism Ireland‘s website;
14) To the extent that any Personal Data is processed in connection with the provision of the Services orotherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing;
15) The contract will be subject to Irish law;
16) Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
The Four Courts
Dublin 7
IE