Date of dispatch of this notice: 29/08/2018
Expire date: 03/10/2018
External Reference: 2018-948273
TED Reference: 2018/S 168-383449
Contract notice - utilities
Information
Published
Contract notice - utilities
[NoticeContractUtilities]
[Services]
[Directive201425]
[Section1]: [Ce]
I.1)
[NameAddressContact]
Electricity Supply Board ( ESB )
N/A
2 Gateway
Dublin 3
East Wall Road
IE
[Contactpoint]:
Audrey O'Keeffe
[AddressPhone]:
+353 18639330
[AddressEmail]:
audrey.okeeffe2@esb.ie
[Nutscode]:
IE -
IRELAND
[UrlGeneral]:
http://www.esb.ie
[UrlBuyerprofile]:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377
I.3)
[InfoTendering]
[AddressObtainDocs]:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=134274&B=ETENDERS_SIMPLE[AddressFurtherinfo]
[AsContactsAbove]:
[AddressSendTendersRequest]
[AddressSendTenders]:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=134274&B=ETENDERS_SIMPLE
[AddressSendTendersRequest]
[AddressToAbove]
I.6)
[Mainactivity]
[MainactivElectricity]
[Section2]: [Object]
II.1)
[QuantityScopeContract]
II.1.1)
[TitleContract]
Provision of Non Geographical Telephony (NGN) Services
[Fileref]:
SSCON3765
II.1.2)
[CpvMain]
64000000
-
II.1.3)
[TypeContract]
[Services]
II.1.4)
[DescrShort]
The Contracting Entity intends to procure a single framework agreement for the provision of Non Geographic Telephony Services.
It is proposed that the Contract will include (non-exhaustive list – high level scope):
Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
• Ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers.
• The ability to route to different terminating numbers using the following call distribution methods:
It is proposed that the Contract will include (non-exhaustive list – high level scope):
Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
• Ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers.
• The ability to route to different terminating numbers using the following call distribution methods:
II.1.6)
[LotsInfo]
[DivisionLots]:
[No]
II.2)
[Description]
II.2.2)
[CpvAdditional]
64200000
-
64210000
-
64214000
-
II.2.3)
[PlacePerformance]
[Nutscode]:
IE -
IRELAND
[MainsiteplaceWorksDelivery]:
Republic of Ireland
II.2.4)
[DescrProcurement]
The Contracting Entity intends to procure a single framework agreement for the provision of Non Geographic Telephony Services.
It is proposed that the Contract will include (non-exhaustive list – high level scope):
Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
• Ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers.
• The ability to route to different terminating numbers using the following call distribution methods:
o Percentage routing
o Random distribution
o Sequential number lists.
• Access to a secure on-line portal providing the ability to modify the service such as:
o Change traffic routing dynamically on an ad hoc basis
o Set up time and date schedules for traffic routing, change destinations for maintenance and fault and exception handling.
• CLI (calling line identification) information must be provided on all calls to the termination destinations, unless this information is blocked by the caller.
• Detailed call reporting, real time and historical for each NGN number. Call reports should be available in .xlsx, .csv and PDF formats.
• Comprehensive billing information to enable ESB manage costs.
It is proposed that the Contract will include (non-exhaustive list – high level scope):
Routing of Non Geographic Numbers (NGN numbers) to ESB designated termination numbers (NGN numbers: 1800, 1850, 1890, 0818 and any other or future NGN number types available).
• Ability to route equivalent Geographic numbers in the same routing manner as the parent NGN numbers.
• The ability to route to different terminating numbers using the following call distribution methods:
o Percentage routing
o Random distribution
o Sequential number lists.
• Access to a secure on-line portal providing the ability to modify the service such as:
o Change traffic routing dynamically on an ad hoc basis
o Set up time and date schedules for traffic routing, change destinations for maintenance and fault and exception handling.
• CLI (calling line identification) information must be provided on all calls to the termination destinations, unless this information is blocked by the caller.
• Detailed call reporting, real time and historical for each NGN number. Call reports should be available in .xlsx, .csv and PDF formats.
• Comprehensive billing information to enable ESB manage costs.
II.2.5)
[AwardCriteria]
[AwardCriteriaDescriptive]
II.2.7)
[DurationContractFrameworkDps]
[DurationMonths]:
36
[RenewalsSubject]:
[No]
II.2.9)
[LimitOperators]
[EnvisagedNumber]:
4
II.2.10)
[VariantsInfo]
[VariantsAccepted]:
[No]
II.2.11)
[OptionsInfo]
[Options]:
[Yes]
[OptionsDescr]:
It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend after the initial period exercisable on 2 occasions for further periods of up to 24 months from the expiry of the initial period, for a total contract period of 84 months.
II.2.13)
[EuProgrInfo]
[EuProgrRelated]:
[No]
II.2.14)
[InfoAdditional]
Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using RFT ID 138847.
[Section3]: [InfoLegal]
III.1)
[ConditionsParticip]
III.1.1)
[SituationPersonalIncl]
[InfoEvaluatingRequir]:
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.
III.1.2)
[EconomicFinancialStanding]
[InfoEvaluatingWethRequir]:
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.
III.1.3)
[TechnicalCapacity]
[InfoEvaluatingWethRequir]:
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.
III.1.4)
[ParticipationRules]
[DescrBriefRules]: As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.
III.1.7)
[FinancingConditions]
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.
III.1.8)
[LegalFormTaken]
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.
III.2)
[ConditionsContract]
III.2.2)
[OtherConditions]
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 138847.
[Section4]: [Procedure]
IV.1)
[Description]
IV.1.1)
[TypeProcedure]
[ProctypeNegotWCall]
IV.1.3)
[FrameworkContractDpsInfo]
[FrameworkSingle]
IV.1.8)
[GpaInfo]
[GpaCovered]
: [Yes]
IV.2)
[InfoAdmin]
IV.2.2)
[LimitReceiptTendersReqPart]
[Date]:
28/09/2018
[Time]:
12:00
IV.2.4)
[LanguagesAllowed]
[Language_EN]
IV.2.6)
[MinTimeMaintain]
[DurationMonths]
: 12
([FromStatedDate])
[Section6]: [InfoComplement]
VI.1)
[RecurrenceInfo]
[RecurrentProcurement]:
[No]
VI.2)
[InfoEworkflow]
[EorderingUsed]
[EinvoicingUsed]
[EpaymentUsed]
VI.3)
[InfoAdditional]
1) Interested parties must register their interest on the eTenders web site (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties
2) This is the sole call for competition for this service.
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the competent authorities.
5) It will be a condition of award that candidates are tax compliant.
6)If for any reason it is not possible to admit to the framework agreement one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract under the framework agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the framework agreement and/or deliver the contract as appropriate to the circumstances pertaining to said framework.
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time.
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
10) At Section 11.2.9 while we have indicated that at least 4 companies will be invited to tender, please note that the contracting entity reserves the right to invite at least 4, subject to that number qualifying.
2) This is the sole call for competition for this service.
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the competent authorities.
5) It will be a condition of award that candidates are tax compliant.
6)If for any reason it is not possible to admit to the framework agreement one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract under the framework agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the framework agreement and/or deliver the contract as appropriate to the circumstances pertaining to said framework.
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time.
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
10) At Section 11.2.9 while we have indicated that at least 4 companies will be invited to tender, please note that the contracting entity reserves the right to invite at least 4, subject to that number qualifying.
VI.4)
[AppealsProcedure]
VI.4.1)
[AppealsBody]
Chief Registrar
Four Courts, Inns Quay
Dublin 7
IE
[AddressPhone]:
+353 18886000
[Internet]:
http://www.courts.ie
VI.4.2)
[MediationBody]
N/A
Dublin
IE
VI.4.4)
[AppealsInfo]
Suppliers own legal advisor
Dublin
IE