Date of dispatch of this notice: 27/07/2018
Expire date: 30/08/2018
External Reference: 2018-202822
TED Reference: 2018/S 145-332164
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Sustainable Energy Authority of Ireland
N/A
Wilton Park House
Dublin
Wilton Place
IE
Contact person:
Deirdre Miller
Telephone:
+353 18082130
E-mail:
deirdre.miller@seai.ie
NUTS code:
IE -
IRELAND
Main address:
http://www.seai.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=133055&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=133055&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Sustainable Energy
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
RFT for the provision of managed services for IT operations and helpdesk support, and IT operations and service consultancy, governance and project assurance.
II.1.2)
Main CPV code
72253000
-
Helpdesk and support services
II.1.3)
Type of contract
Services
II.1.4)
Short description
This procurement is divided into two lots as follows:
Lot 1: Managed Service IT Operations and Helpdesk Support.
• Managed Service of Server Infrastructure and private cloud support;
• IT Service desk and user helpdesk support; and
• Microsoft productivity application and azure support.
Lot 2: IT Operations & Service Consultancy, Governance and Project Assurance.
• Ad-hoc advice, consultancy and implementation services
PLEASE NOTE: It is a requirement that a separate provider is select for each LOT.
Lot 1: Managed Service IT Operations and Helpdesk Support.
• Managed Service of Server Infrastructure and private cloud support;
• IT Service desk and user helpdesk support; and
• Microsoft productivity application and azure support.
Lot 2: IT Operations & Service Consultancy, Governance and Project Assurance.
• Ad-hoc advice, consultancy and implementation services
PLEASE NOTE: It is a requirement that a separate provider is select for each LOT.
II.1.5)
Estimated total value
Value excluding VAT: 2150000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
yes
Tenders may be submitted for
all lots
Maximum number of lots that may be awarded to one tenderer:
1
II.2)
Description
II.2.1)
Title
IT operations and helpdesk support
Lot No:
1
II.2.2)
Additional CPV code(s)
32424000
-
Network infrastructure
72220000
-
Systems and technical consultancy services
72221000
-
Business analysis consultancy services
72224000
-
Project management consultancy services
72253100
-
Helpdesk services
72600000
-
Computer support and consultancy services
72610000
-
Computer support services
72611000
-
Technical computer support services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
• Managed Service of Server Infrastructure and private cloud support;
• IT Service desk and user helpdesk support; and
• Microsoft productivity application and azure support.
• IT Service desk and user helpdesk support; and
• Microsoft productivity application and azure support.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 1275000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
24
This contract is subject to renewal:
yes
Description of renewals:
Option to extend annually for three further years.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
II.2)
Description
II.2.1)
Title
IT operations and service consultancy, governance and project assurance
Lot No:
2
II.2.2)
Additional CPV code(s)
32424000
-
Network infrastructure
72220000
-
Systems and technical consultancy services
72221000
-
Business analysis consultancy services
72224000
-
Project management consultancy services
72253100
-
Helpdesk services
72600000
-
Computer support and consultancy services
72610000
-
Computer support services
72611000
-
Technical computer support services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
Ad-hoc advice, consultancy and implementation service.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 875000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
24
This contract is subject to renewal:
yes
Description of renewals:
Option to extend annually for three further years.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
yes
Identification of the project:
ERDF
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.1)
Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Not used
III.1.2)
Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)
Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)
Conditions related to the contract
III.2.2)
Contract performance conditions
As stated in the procurement documents.
III.2.3)
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
30/08/2018
Local time:
12:00
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Duration in months
: 4
(from the date stated for receipt of tender)
IV.2.7)
Conditions for opening of tenders
Date:
30/08/2018
Local time:
12:00
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.2)
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4)
Procedures for review
VI.4.1)
Review body
High Court
Dublin
IE
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
The High Court, Dublin, Ireland