Date of dispatch of this notice: 22/02/2024
External Reference: 2024-249363
TED Reference:
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Bord Na Mona
N/A
Main Street
Co.Kildare
Newbridge
IE
Contact person:
Sinead Connolly
Telephone:
+353 45439000
E-mail:
sinead.connolly@bnm.ie
NUTS code:
IE -
IRELAND
Main address:
http://www.bordnamona.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1177
I.4)
Type of the contracting authority
Other type:
Commercial Semi State
I.5)
Main activity
Other activity:
Electricity
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
IT Managed Services Framework
Reference number:
FD 01/23
II.1.2)
Main CPV code
72610000
-
Computer support services
II.1.3)
Type of contract
Services
II.1.4)
Short description
This tender process is now complete.
Expressions of interest are invited from suitably qualified Applicants interested in being considered for for the provision of IT Managed Services. The Company intends to establish a single supplier framework for each Lot. Once the Framework Agreement for each of the Lots is in place, and as and when requirements arise, contracts will be awarded to the framework member either on the basis of the original tender submitted or after discussing the specific scope of work/requirements and agreeing the contract price in accordance with the original tender submission. The Framework Agreement period will be for an initial duration of three years with the option to extend annually for up to an additional five years, subject always to the satisfactory performance of the supplier. Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice for full requirements.
Expressions of interest are invited from suitably qualified Applicants interested in being considered for for the provision of IT Managed Services. The Company intends to establish a single supplier framework for each Lot. Once the Framework Agreement for each of the Lots is in place, and as and when requirements arise, contracts will be awarded to the framework member either on the basis of the original tender submitted or after discussing the specific scope of work/requirements and agreeing the contract price in accordance with the original tender submission. The Framework Agreement period will be for an initial duration of three years with the option to extend annually for up to an additional five years, subject always to the satisfactory performance of the supplier. Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice for full requirements.
II.1.6)
Information about lots
This contract is divided into lots:
yes
II.1.7)
Total value of the procurement
Value excluding VAT:
8000000.00
EUR
II.2)
Description
II.2.1)
Title
Application Support Lot 1
Lot No:
1
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72510000
-
Computer-related management services
72514000
-
Computer facilities management services
72590000
-
Computer-related professional services
72600000
-
Computer support and consultancy services
72900000
-
Computer back-up and catalogue conversion services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
1st, 2nd and 3rd level support are required for:
Oracle Functional Applications Support
• Order to Cash
• Procure to Pay
• Record to Report
• Manufacturing/Inventory/Warehouse Management
• OTM
• HRMS
Oracle Technical & Middleware Support
• Interface support for inbound/outbound data between systems
• Custom Workflows,
• Personalisations, Reports etc.
• Batches, schedules, monitor
• Technical design, refinement
• SVN Code repository Management
• License Monitoring and Management
• OTM
• SOA
• System Administrator/Administration
• Gentran EDI
Oracle Database Administration
• Performance Monitoring
• Capacity monitoring
• Security/Authentication
• Patching/Upgrades including analysis, implementation plan, testing etc…
• Backup & Recovery
• Cloning and maintenance of shell scripts through all environments
• Application Maintenance - planning, creation, execution & monitoring
Other Applications (in-house)
o IPSAS (and Redundancy Calculator)
o Oracle Developer (Forms & Reports)
o Oracle Discoverer
o Oracle Database
o Landbase
o Oracle Database
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice for full requirements.
Oracle Functional Applications Support
• Order to Cash
• Procure to Pay
• Record to Report
• Manufacturing/Inventory/Warehouse Management
• OTM
• HRMS
Oracle Technical & Middleware Support
• Interface support for inbound/outbound data between systems
• Custom Workflows,
• Personalisations, Reports etc.
• Batches, schedules, monitor
• Technical design, refinement
• SVN Code repository Management
• License Monitoring and Management
• OTM
• SOA
• System Administrator/Administration
• Gentran EDI
Oracle Database Administration
• Performance Monitoring
• Capacity monitoring
• Security/Authentication
• Patching/Upgrades including analysis, implementation plan, testing etc…
• Backup & Recovery
• Cloning and maintenance of shell scripts through all environments
• Application Maintenance - planning, creation, execution & monitoring
Other Applications (in-house)
o IPSAS (and Redundancy Calculator)
o Oracle Developer (Forms & Reports)
o Oracle Discoverer
o Oracle Database
o Landbase
o Oracle Database
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice for full requirements.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Approach to transition and ongoing provision of services
/
Weighting:
2500
Quality criterion
-
Name:
Relevant experience and capability in similar managed services
/
Weighting:
2500
Quality criterion
-
Name:
Service levels
/
Weighting:
1500
Cost criterion
-
Name:
Price
/
Weighting:
3500
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
IT Service Support Lot 2
Lot No:
2
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72510000
-
Computer-related management services
72514000
-
Computer facilities management services
72590000
-
Computer-related professional services
72600000
-
Computer support and consultancy services
72900000
-
Computer back-up and catalogue conversion services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
1st, 2nd and 3rd level support are required for:
IT Infrastructure
• Storage, Backup and Compute Infrastructure
• Firewalls
• Session Border Controllers (VOIP)
IT Network Perimeter & Endpoint Protection
• Firewalls (on-premise & Cloud platforms)
Security
• Endpoint Protection
o Antivirus
o Patching
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice for full requirements.
IT Infrastructure
• Storage, Backup and Compute Infrastructure
• Firewalls
• Session Border Controllers (VOIP)
IT Network Perimeter & Endpoint Protection
• Firewalls (on-premise & Cloud platforms)
Security
• Endpoint Protection
o Antivirus
o Patching
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice for full requirements.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Approach to transition and ongoing provision of services
/
Weighting:
2500
Quality criterion
-
Name:
Relevant experience and capability in similar managed services
/
Weighting:
2500
Quality criterion
-
Name:
Service levels
/
Weighting:
1500
Cost criterion
-
Name:
Price
/
Weighting:
3500
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
IT Service Support Microsoft & Cloud Technologies ot 3
Lot No:
3
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72510000
-
Computer-related management services
72514000
-
Computer facilities management services
72590000
-
Computer-related professional services
72600000
-
Computer support and consultancy services
72900000
-
Computer back-up and catalogue conversion services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
1st, 2nd and 3rd level support are required for:
IT Operations
• Virtualization and Cloud
o Vmware, OCI and Azure
• OS support
o Windows and Linux OSes and Appliances
• Microsoft Core Services
o Office 365
o SQL Server
o Advanced Threat Projection
o Exchange Online (Hybrid)
o Identity Management
o Microsoft SCCM
o Microsoft Certificate Services
o Microsoft Virtual Desktop Infrastructure
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice for full requirements.
IT Operations
• Virtualization and Cloud
o Vmware, OCI and Azure
• OS support
o Windows and Linux OSes and Appliances
• Microsoft Core Services
o Office 365
o SQL Server
o Advanced Threat Projection
o Exchange Online (Hybrid)
o Identity Management
o Microsoft SCCM
o Microsoft Certificate Services
o Microsoft Virtual Desktop Infrastructure
Please see Information Memorandum and Pre-Qualification Questionnaire attached to this notice for full requirements.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Approach to transition and ongoing provision of services
/
Weighting:
2500
Quality criterion
-
Name:
Relevant experience and capability in similar managed services
/
Weighting:
2500
Quality criterion
-
Name:
Service levels
/
Weighting:
1500
Cost criterion
-
Name:
Price
/
Weighting:
3500
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Competitive procedure with negotiation
Accelerated procedure
Justification:
This tender was initially advertised in the OJEU (2022/S 244-705134) on 19th December 2022 and on eTenders.gov.ie (229645) but was cancelled on 26th of January 2023 due to errors in the tender documents. It was readvertised and a contract notice was published in the OJEU (2023/S 022-063570) on 31st January 2023 and on eTenders.gov.ie (231707) requesting expressions of interest from interested Applicants wishing to be considered for this contract.
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2023/S 022-063570
Section V: Award of contract
Contract No: 1
Title: Application Support Lot 1
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
20/01/2024
V.2.2)
Information about tenders
Number of tenders received:
3
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
1
Number of tenders received from tenderers from non-EU Member States:
2
Number of tenders received by electronic means:
3
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Navisite Europe Ltd
711185857
Business Control, Red Lion Yard, Odd Down
Bath
BA2 2PP
UK
E-mail:
lshroff@navisite.com
NUTS code:
UK -
UNITED KINGDOM
Internet address:
http://www.navisite.co.uk
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
1.00
EUR
Section V: Award of contract
Contract No: 2
Title: IT Service Support Lot 2
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
15/11/2023
V.2.2)
Information about tenders
Number of tenders received:
5
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
4
Number of tenders received from tenderers from non-EU Member States:
1
Number of tenders received by electronic means:
5
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Hewlett Packard Enterprise Ireland Limited
IE 3334222LH
Liffey Park Technology Campus
Leixlip, Co Kildare
Barnhall Road
IE
Telephone:
+353 15684104
E-mail:
rose.heverin@hpe.com
NUTS code:
IE -
IRELAND
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
1.00
EUR
Section V: Award of contract
Contract No: 3
Title: IT Service Support Microsoft & Cloud Technologies ot 3
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
15/11/2023
V.2.2)
Information about tenders
Number of tenders received:
5
Number of tenders received from SMEs:
0
Number of tenders received from tenderers from other EU Member States:
4
Number of tenders received from tenderers from non-EU Member States:
1
Number of tenders received by electronic means:
5
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Hewlett Packard Enterprise Ireland Limited
IE 3334222LH
Liffey Park Technology Campus
Leixlip, Co Kildare
Barnhall Road
IE
Telephone:
+353 15684104
E-mail:
rose.heverin@hpe.com
NUTS code:
IE -
IRELAND
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
1.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
Four Courts
Dublin
7
IE
Telephone:
+353 18886000
E-mail:
HighCourtCentralOffice@courts.ie
Internet address:
http://www.courts.ie/
VI.4.4)
Service from which information about the review procedure may be obtained
Central office of the High Courts (Appeal Section)
Ground Floor, East Wing, Inns Quay
Dublin
7
IE
Telephone:
+353 18886000
E-mail:
HighCourtCentralOffice@courts.ie
Internet address:
http://www.courts.ie/