ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 13/10/2023

External Reference: 2023-204070

TED Reference: 2023/S 201-631911

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Atlantic Technological University
IE3926731JH
Donegal Port Road
Letterkenny
Co.Donegal
IE
Contact person: Mary Feighney
Telephone: +353 719305815
E-mail: mary.feighney@atu.ie
NUTS code:  IE04 -  Northern and Western
Internet address(es):
Main address: www.atu.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/206645

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Education

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Provision of CRM Services to Atlantic Technological University to include Implementation, Hosting, Support and related services
Reference number:  RFT06/22SG
II.1.2)

Main CPV code

72212445  -  Customer Relation Management software development services
II.1.3)

Type of contract

Services
II.1.4)

Short description

Atlantic Technological University requests tenders for the provision of CRM Services to include implementation, hosting, support, and related services.
Pre-Qualification Phase Stage 1
The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  1900000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

72261000  -  Software support services
72262000  -  Software development services
72263000  -  Software implementation services
72266000  -  Software consultancy services
II.2.3)

Place of performance

NUTS code:  IE04 -  Northern and Western
Main site or place of performance:  
Sligo F91YW50
II.2.4)

Description of the procurement

Atlantic Technological University requests tenders for the provision of CRM Services to include implementation, hosting, support and related services. A competitive procedure with negotiation procedure is being used.
Pre-Qualification Phase Stage 1
The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire.
Tender Phase Stage 2
The shortlisted applicants will then be invited to the next phase which is the Tender stage. At this point applicants will be invited to submit a full tender.
Negotiation Stage Stage 3
Tenderers may be invited at the discretion of ATU to attend negotiation meeting(s) at which all aspects of the tender submitted may be discussed, including costs.
Full details of the operation of the competitive procedure with negoiation are set out in paragraph 3.7 of the Pre qualification Questionnaire document.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality of Proposal  /  Weighting:  40%
Quality criterion  -  Name:  Management and oversight  /  Weighting:  5%
Quality criterion  -  Name:  Professional Services and Support  /  Weighting:  5%
Quality criterion  -  Name:  Key project Members  /  Weighting:  25%
Cost criterion  -  Name:  Ultimate Cost  /  Weighting:  25%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Competitive procedure with negotiation
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2022/S 225-648570

Section V: Award of contract

Contract No: 1

Title: Provision of CRM Services to Atlantic Technological University to include Implementation, Hosting, Support and related services

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

01/07/2023
V.2.2)

Information about tenders

Number of tenders received:  2
Number of tenders received from SMEs:  2
Number of tenders received from tenderers from other EU Member States:  0
Number of tenders received from tenderers from non-EU Member States:  0
Number of tenders received by electronic means:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Intuity Technologies
9672591H
Innovation House
Galway
Galway
IE
Telephone: +91 477600
E-mail: donal.murphy@intuity.ie
NUTS code:  IE04 -  Northern and Western
Internet address: http://www.intuity.ie

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  1900000.00  EUR
Total value of the contract/lot:  1900000.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
Four Courts, Inns Quay
Dublin 7
IE
Telephone: +353 18886000
Internet address: www.courts.ie

VI.4.4)

Service from which information about the review procedure may be obtained

The High Court
Four Courts, Inns Quay
Dublin 7
IE
Telephone: +353 18886000
Internet address: www.courts.ie