ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 05/05/2023

External Reference: 2023-282213

TED Reference: 2023/S 090-279110

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Citizens Information Board
N/A
George's Quay House
Dublin 2
43 Townsend Street
IE
Contact person: John O Donovan
Telephone: +353 872893211
E-mail: John.ODonovan@ciboard.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.citizensinformationboard.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/332

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board
Reference number:  RFT225904
II.1.2)

Main CPV code

72500000  -  Computer-related services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  2000000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

72253000  -  Helpdesk and support services
72253100  -  Helpdesk services
72510000  -  Computer-related management services
72540000  -  Computer upgrade services
72590000  -  Computer-related professional services
72600000  -  Computer support and consultancy services
72610000  -  Computer support services
72611000  -  Technical computer support services
72700000  -  Computer network services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Locations as per RFT
II.2.4)

Description of the procurement

The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Service Delivery  /  Weighting:  450
Quality criterion  -  Name:  Contract Management  /  Weighting:  250
Cost criterion  -  Name:  Cost  /  Weighting:  300
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2022/S 202-575481

Section V: Award of contract

Contract No: 1

Title: The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

05/05/2023
V.2.2)

Information about tenders

Number of tenders received:  6
Number of tenders received from SMEs:  6
Number of tenders received from tenderers from other EU Member States:  0
Number of tenders received from tenderers from non-EU Member States:  0
Number of tenders received by electronic means:  6
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

PFH Technology Group
IE6435827J
1 Eastgate Avenue, Little Island
Cork
T45HK71
IE
Telephone: +353 212303000
E-mail: info@pfh.ie
NUTS code:  IE -  IRELAND
Internet address: https://www.pfh.ie/

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  1500000.00  EUR
Total value of the contract/lot:  2000000.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
Four Courts, Inns Quay
Dublin 7
IE
Telephone: +353 18886000
E-mail: OfficeoftheCEO@courts.ie
Internet address: https://www.courts.ie/