II.1)
Scope of the procurement
ICT Managed Services, Support and Projects
72000000
-
IT services: consulting, software development, Internet and support
Services
II.1.4)
Short description
MSLETB is seeking a Provider to provide full ICT managed services and support including but not limited to remote and onsite support, services, maintenance, software & hardware management and implementation, support and high-level consultancy.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
3125000.00
EUR
II.2.2)
Additional CPV code(s)
71356300
-
Technical support services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72610000
-
Computer support services
II.2.3)
Place of performance
NUTS code:
IE041 -
Border
II.2.4)
Description of the procurement
MSLETB wish to engage a suitably qualified provider of ICT Managed Services to support, maintain and develop the core ICT infrastructure of our educational organisation. This is included but not limited to Server, Desktop, and mobile systems and devices, the enhancement and development of our M365 cloud infrastructure, ensuring a continued service to all clients providing a fully functional, robust, modern, available infrastructure.
Criteria below
Quality criterion
-
Name:
Quality
/
Weighting:
30
Quality criterion
-
Name:
Methodology
/
Weighting:
15
Quality criterion
-
Name:
Contract Management
/
Weighting:
10
Price
-
Weighting:
45
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no