48000000
-
Software package and information systems
48200000
-
Networking, Internet and intranet software package
48517000
-
IT software package
48731000
-
File security software package
48732000
-
Data security software package
72253200
-
Systems support services
72261000
-
Software support services
72315000
-
Data network management and support services
72315100
-
Data network support services
72315200
-
Data network management services
Managed Endpoint detection and response (EDR) & Network Detection and response (NDR) service for HSE Endpoints and On-prem network.
The service required has three main components:
• Fully managed Endpoint detection and response (EDR) service covering agent deployment and support
• Fully managed Network detection and response (NDR) service covering sensor deployment and support
• Incident Response Hotline for facilitating rapid cyber incident response
Key Requirements:
o 24/7 local coverage (EU based)
o Fully managed endpoint detection and response service
o Fully managed network detection and response service
o Management of the underlying deployment, technology and platforms
o Provide and integrated web platform (Endpoints and network)for detection and response
o Provide integrated, real-time and actionable threat intelligence to enable detection and response
o Must be a Human-led response capability
o Must commit to 15 minutes MTTD (Mean time to detect) and 30 minutes MTTR (Mean time to respond)
o Single party contract, no more than one third-party partnership
o Provide IR Hotline for rapid response support