ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 22/05/2023

External Reference: 2023-233956

TED Reference: 2023/S 101-310548

Contract award notice

Cached Version

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Financial Services and Pensions Ombudsman
N/A
Lincoln House, Lincoln Place
Dublin
D02 VH29
IE
Contact person: Ronan O'Mahony
Telephone: +353 872612884
E-mail: procurement@fspo.ie
NUTS code:  IE061 -  Dublin
Internet address(es):
Main address: http://www.fspo.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/548

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.4)

Type of the contracting authority

National or federal agency/office
I.5)

Main activity

Economic and financial affairs

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Supply of IT Managed Services
Reference number:  FSPO-2022-ITMS
II.1.2)

Main CPV code

72510000  -  Computer-related management services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  750000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

50312310  -  Maintenance of data network equipment
50312600  -  Maintenance and repair of information technology equipment
50312610  -  Maintenance of information technology equipment
50312620  -  Repair of information technology equipment
50324000  -  Support services of personal computers
72000000  -  IT services: consulting, software development, Internet and support
72222300  -  Information technology services
72250000  -  System and support services
72251000  -  Disaster recovery services
72253000  -  Helpdesk and support services
72253100  -  Helpdesk services
72253200  -  Systems support services
72261000  -  Software support services
72267100  -  Maintenance of information technology software
72315200  -  Data network management services
72511000  -  Network management software services
72540000  -  Computer upgrade services
72590000  -  Computer-related professional services
72600000  -  Computer support and consultancy services
72700000  -  Computer network services
72710000  -  Local area network services
72720000  -  Wide area network services
72910000  -  Computer back-up services
II.2.3)

Place of performance

NUTS code:  IE061 -  Dublin
Main site or place of performance:  
Dublin D02 VH29
II.2.4)

Description of the procurement

The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Service Delivery  /  Weighting:  55%
Quality criterion  -  Name:  Staffing  /  Weighting:  15%
Price  -  Weighting:  30%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://irl.eu-supply.com.
Additional information can be obtained from the abovementioned address.
Tenders or requests to participate must be submitted electronically via: http://irl.eu-supply.com

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2022/S 243-698065

Section V: Award of contract

Contract No: 1

Title: Supply of IT Managed Services

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

19/05/2023
V.2.2)

Information about tenders

Number of tenders received:  2
Number of tenders received by electronic means:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Atos IT Solutions and Services
484835
Level 5, Block 4, Dundrum Towncentre,
D16 DX96
Dublin
IE
Telephone: +353 860421329
E-mail: james.finnerty@atos.net
NUTS code:  IE061 -  Dublin
Internet address: http://www.atos.net

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  750000.00  EUR
Total value of the contract/lot:  750000.00  EUR
V.2.5)

Information about subcontracting

The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Value excluding VAT:  50000.00  EUR
Proportion:  9 %
Short description of the part of the contract to be subcontracted:  
Penetration testing

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Four Courts
Dublin
7
IE