ETENDERS

Prior information notice

Information

Published

Date of dispatch of this notice: 21/03/2023

Expire date: 16/06/2023

External Reference: 2023-257242

TED Reference: 2023/S 060-177213

Prior information notice

Prior information notice

Services

Directive 2014/24/EU

This notice is for prior information only

Section I: Contracting authority

I.1)

Name and addresses

Department of Social Protection
N/A
College Road
Sligo
IE
IE
Contact person: Edel Mulvihill
Telephone: +353 10000
E-mail: Edel.Mulvihill@welfare.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: https://www.gov.ie/en/organisation/department-of-employment-affairs-and-social-protection/
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=237600&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

Social protection

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Pension admin services & systems as a managed service for a CPA to be est. as a statutory agency to operate& act as custodian for the Auto-Enrolment Retirement Savings Scheme as developed by DSP
II.1.2)

Main CPV code

66000000  -  Financial and insurance services
II.1.3)

Type of contract

Services
II.1.4)

Short description

This is a prior information notice in relation to the provision of pension administration services and systems as a managed service for a new Central Processing Authority which is to be established as a statutory agency to operate and act as custodian for the Auto-Enrolment Retirement Savings Scheme being developed by the Department of Social Protection (Government of Ireland). The Department of Social Protection is notifying the market for interested parties with the expertise and skills to provide a suitable pensions administration solution and all associated administrative and support services, including customer support services, as a fully managed service to this Central Processing Authority.
Please do not respond to this notice. It is a Prior Information Notice only, and the full information on the tender will be available in the Request for Tender when it is published.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

66172000  -  Financial transaction processing and clearing-house services
66500000  -  Insurance and pension services
66520000  -  Pension services
66522000  -  Group pension services
66523100  -  Pension fund administration services
72253000  -  Helpdesk and support services
72300000  -  Data services
72310000  -  Data-processing services
75100000  -  Administration services
75112000  -  Administrative services for business operations
75120000  -  Administrative services of agencies
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
II.2.4)

Description of the procurement

This is a prior information notice in relation to the provision of pension administration services and systems as a managed service for a new Central Processing Authority which is to be established as a statutory agency to operate and act as custodian for the Auto-Enrolment Retirement Savings Scheme being developed by the Department of Social Protection (Government of Ireland). Automatic Enrolment (AE) is a State-sponsored, quality assured, supplementary retirement savings system, which will apply to all employees who meet certain criteria on a semi-compulsory basis. The Department of Social Protection is notifying the market for interested parties with the expertise and skills to cover
(i) The provision of a managed full-service solution covering:
a. Business administration processes relating to AE, including but not limited to enrolment of participants in the scheme, collection of contributions, processing of arrears, scheme opt outs, suspension of participation, re-enrolment in the scheme, and electronic notifications to payroll providers.
b. All processes from when reconciled contributions are registered to an individual account, including but not limited to individual accounts management.
(ii) The provision of full customer support services, including but not limited to an omni-channel support and provision of employer support to include an employer portal or interface.
(iii) The provision and operation of a pension administration system with the requisite functionality for the Irish AE system, including any customisation work needed, and all required systems support for the AE administration.
Please do not respond to this notice. It is a Prior Information Notice only, and the full information on the tender will be available in the Request for Tender when it is published.
II.2.14)

Additional information

Automatic Enrolment (AE) Retirement Savings System Design Principles: https://www.gov.ie/en/publication/27bab-launch-of-the-final-design-of-an-automatic-enrolment-ae-retirement-savings-system-for-ireland/
II.3)

Estimated date of publication of contract notice:

19/09/2023

Section IV: Procedure

IV.1)

Description

IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

Section VI: Complementary information

VI.3)

Additional information

https://www.gov.ie/en/publication/27bab-launch-of-the-final-design-of-an-automatic-enrolment-ae-retirement-savings-system-for-ireland/