II.1)
Scope of the procurement
Dynamics 365 Support Services
Reference number:
IE_EPA_2022_CRM
72253000
-
Helpdesk and support services
Services
II.1.4)
Short description
RFT for the supply of contract services for the support of Dynamics 365 applications and the Dynamics 365 environment.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
317000.00
EUR
II.2.2)
Additional CPV code(s)
72253100
-
Helpdesk services
72253200
-
Systems support services
72261000
-
Software support services
72265000
-
Software configuration services
72267000
-
Software maintenance and repair services
72322000
-
Data management services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
RFT for the supply of contract services for the support of Dynamics 365 applications and the Dynamics 365 environment.
Criteria below
Quality criterion
-
Name:
Quality
/
Weighting:
70%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no