Platforms based on Avaya and Unify solutions or equivalent and support for legacy Nortel phones
Lot No:
1
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on Avaya, Mitel and Genesys solutions or equivalent
Lot No:
2
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on Avaya and eir Collaborate solutions or equivalent
Lot No:
3
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on AudioCodes solution or equivalent with capability for private cloud connect services
Lot No:
4
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on Unify and 3CX solutions or equivalent and support for legacy Unify Openscape and cloud phone systems
Lot No:
5
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on Avaya and Nortel solutions or equivalent and support for legacy Polycom, Yealink and Grandstream
Lot No:
6
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on NEC and Mitel solutions or equivalent
Lot No:
7
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on Cisco solution or equivalent
Lot No:
8
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on Unify Openscape and Unify Office solutions or equivalent with legacy support for Unify phones
Lot No:
9
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on AudioCodes solution or equivalent and support for legacy Mitel phones
Lot No:
10
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Platforms based on AudioCodes solution or equivalent and support for legacy Poly, Avocor, Yealink
Lot No:
11
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Other platforms for telephony solutions and associated services and support for legacy phones
Lot No:
12
II.2.2)
Additional CPV code(s)
72500000
-
Computer-related services
72700000
-
Computer network services
II.2.3)
Place of performance
NUTS code:
IE0 -
IRELAND
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
The services comprise of the provision of telephony products and associated services which will include hardware and software for hosted/cloud-based PBX solutions, fixed line voice services and unified communications with integration to Microsoft Teams. It is intended to set up a multi-supplier, multi lot framework.
Criteria below
Quality criterion
-
Name:
Infrastructure
/
Weighting:
15%
Quality criterion
-
Name:
Integration, Professional and Training services
/
Weighting:
10%
Quality criterion
-
Name:
Onboarding services and Exit Strategy
/
Weighting:
10%
Quality criterion
-
Name:
Support, Maintenance and Upgrade
/
Weighting:
10%
Quality criterion
-
Name:
Functional/Technical Fit
/
Weighting:
20%
Quality criterion
-
Name:
Green Award Criteria
/
Weighting:
5%
Cost criterion
-
Name:
Cost
/
Weighting:
30%
II.2.11)
Information about options
Options:
yes
Description of options:
The term of the framework agreement is for 3 years which can be extended by a further 12-months, one year, at the discretion of HEAnet.
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no