ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 22/12/2022

External Reference: 2022-239078

TED Reference:

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Education Procurement Service (EPS)
IE 6609370 G
University of Limerick
Castletroy
Co.Limerick
IE
Contact person: Marissa Staunton
Telephone: +353 61234238
E-mail: marissa.staunton@ul.ie
NUTS code:  IE053 -  South-West
Internet address(es):
Main address: http://www.educationprocurementservice.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/87073

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Education

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

ESS034C Request for Tenders for the Provision of a Customer Relationship Management (CRM) System for the University of Limerick
Reference number:  ESS034C
II.1.2)

Main CPV code

72212445  -  Customer Relation Management software development services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The University of Limerick (UL) will appoint a successful supplier for the Supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  35600.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

48000000  -  Software package and information systems
48219300  -  Administration software package
48333000  -  Contact management software package
48445000  -  Customer Relation Management software package
48780000  -  System, storage and content management software package
48781000  -  System management software package
48783000  -  Content management software package
72000000  -  IT services: consulting, software development, Internet and support
72200000  -  Software programming and consultancy services
72212100  -  Industry specific software development services
72212200  -  Networking, Internet and intranet software development services
72212210  -  Networking software development services
72212333  -  Contact management software development services
72212480  -  Sales, marketing and business intelligence software development services
72212482  -  Business intelligence software development services
72212510  -  Communication software development services
72212517  -  IT software development services
72212780  -  System, storage and content management software development services
72212781  -  System management software development services
72212782  -  Storage management software development services
72212783  -  Content management software development services
72212900  -  Miscellaneous software development services and computer systems
72212920  -  Office automation software development services
72212981  -  Compiling software development services
72212982  -  Configuration management software development services
72227000  -  Software integration consultancy services
72230000  -  Custom software development services
72261000  -  Software support services
72262000  -  Software development services
72263000  -  Software implementation services
72265000  -  Software configuration services
72266000  -  Software consultancy services
72267000  -  Software maintenance and repair services
72268000  -  Software supply services
II.2.3)

Place of performance

NUTS code:  IE053 -  South-West
II.2.4)

Description of the procurement

The University of Limerick (UL) will appoint a successful supplier for the Supply of a Customer Relationship Management System (CRM). The initial project is to supply this system to the to the Graduate Entry Medical School (GEMS) at University of Limerick (UL), subsequent projects may be initiated to supply the system to support other processes, departments or schools within the University of Limerick, should the need arise.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality of Proposed Solution  /  Weighting:  25%
Quality criterion  -  Name:  Methodology  /  Weighting:  20%
Quality criterion  -  Name:  System Support & Training  /  Weighting:  25%
Cost criterion  -  Name:  Cost  /  Weighting:  30%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

All information relating to this tender is published on
www.etenders.gov.ie

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 034-076872

Section V: Award of contract

Contract No: 1

Title: ESS034C Request for Tenders for the Provision of a Customer Relationship Management (CRM) System for the University of Limerick

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

26/07/2018
V.2.2)

Information about tenders

Number of tenders received:  2
Number of tenders received from SMEs:  2
Number of tenders received from tenderers from other EU Member States:  1
Number of tenders received by electronic means:  2
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Campus Management Corp UK Ltd
United Kingdom
UK
NUTS code:  UK -  UNITED KINGDOM

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Lowest offer:  35600.00  EUR / Highest offer:  152408.52  EUR   taken into consideration

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

Office of the High Court
Four Courts Ground Floor, Inns Quay
Dublin
7
IE
Telephone: +353 18886000
E-mail: HighCourtCentralOffice@courts.ie