ETENDERS

Social and other specific services – public contracts - Call for competition

Information

Published

Date of dispatch of this notice: 13/12/2022

Expire date: 27/01/2023

External Reference: 2022-208974

TED Reference: 2022/S 243-698065

Social and other specific services – public contracts - Call for competition

Cached Version

Social and other specific services – public contracts

Prior information notice - This notice is a call for competition

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Financial Services and Pensions Ombudsman
N/A
Lincoln House, Lincoln Place
Dublin
D02 VH29
IE
Contact person: Ronan O'Mahony
Telephone: +353 872612884
E-mail: procurement@fspo.ie
NUTS code:  IE061 -  Dublin
Internet address(es):
Main address: http://www.fspo.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/548

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=230056&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=230056&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

National or federal agency/office
I.5)

Main activity

Economic and financial affairs

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Supply of IT Managed Services
Reference number:  FSPO-2022-ITMS
II.1.2)

Main CPV code

72510000  -  Computer-related management services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change.
II.1.5)

Estimated total value

Value excluding VAT: 750000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

50312310  -  Maintenance of data network equipment
50312600  -  Maintenance and repair of information technology equipment
50312610  -  Maintenance of information technology equipment
50312620  -  Repair of information technology equipment
50324000  -  Support services of personal computers
72000000  -  IT services: consulting, software development, Internet and support
72222300  -  Information technology services
72250000  -  System and support services
72251000  -  Disaster recovery services
72253000  -  Helpdesk and support services
72253100  -  Helpdesk services
72253200  -  Systems support services
72261000  -  Software support services
72267100  -  Maintenance of information technology software
72315200  -  Data network management services
72511000  -  Network management software services
72540000  -  Computer upgrade services
72590000  -  Computer-related professional services
72600000  -  Computer support and consultancy services
72700000  -  Computer network services
72710000  -  Local area network services
72720000  -  Wide area network services
72910000  -  Computer back-up services
II.2.3)

Place of performance

NUTS code:  IE061 -  Dublin
Main site or place of performance:  
Dublin D02 VH29
II.2.4)

Description of the procurement

The Financial Services and Pensions Ombudsman is seeking to appoint a suitably experienced and qualified contractor to provide an ICT Managed service to replace the existing internal provision of such services. This managed service will include ICT infrastructure, backup, disaster recovery and security assessment. In addition to providing managed services, the contractor is expected to provide project-based services to manage and deliver change.
II.2.6)

Estimated value

Value excluding VAT: 750000.00  EUR
II.2.7)

Duration of the contract or the framework agreement

Duration in months: 60
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

The procurement documents are available for unrestricted and full direct access, free of charge, at: http://irl.eu-supply.com.
Additional information can be obtained from the abovementioned address.
Tenders or requests to participate must be submitted electronically via: http://irl.eu-supply.com

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.4)

Objective rules and criteria for participation

List and brief description of rules and criteria: Contained in the procurement documents
III.2)

Conditions related to the contract

III.2.2)

Contract performance conditions

As set out in the procurement documents, including:
• Relevant Insurances
• None of the excluding circumstances of Article 57 of EU Council Directive 2014/24/EU apply
• Audited accounts for past 3 years
• Statement of Turnover for past 3 years

Section IV: Procedure

IV.1)

Description

IV.1.1)

Form of procedure

Open procedure
IV.1.11)

Main features of the award procedure

As set out in the procurement documents
Contract will be awarded for 36 months with 2 optional 12 month renewal periods
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date:  27/01/2023
Local time:  17:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.5)

Scheduled date for start of award procedures

17/02/2023

Section VI: Complementary information

VI.2)

Information about electronic workflows

Electronic ordering will be used
Electronic payment will be used
VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Four Courts
Dublin
7
IE