Date of dispatch of this notice: 17/11/2022
Expire date: 16/12/2022
External Reference: 2022-210617
TED Reference: 2022/S 225-648570
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Atlantic Technological University
IE3926731JH
Donegal Port Road
Letterkenny
Co.Donegal
IE
Contact person:
Mary Feighney
Telephone:
+353 719305815
E-mail:
mary.feighney@atu.ie
NUTS code:
IE04 -
Northern and Western
Main address:
www.atu.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/206645
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=228963&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=228963&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Education
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of CRM Services to Atlantic Technological University to include Implementation, Hosting, Support and related services
Reference number:
RFT06/22SG
II.1.2)
Main CPV code
72212445
-
Customer Relation Management software development services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Atlantic Technological University requests tenders for the provision of CRM Services to include implementation, hosting, support, and related services.
Pre-Qualification Phase Stage 1
The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire.
Pre-Qualification Phase Stage 1
The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire.
II.1.5)
Estimated total value
Value excluding VAT: 1900000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
72261000
-
Software support services
72262000
-
Software development services
72263000
-
Software implementation services
72266000
-
Software consultancy services
II.2.3)
Place of performance
NUTS code:
IE04 -
Northern and Western
Main site or place of performance:
Sligo F91YW50
II.2.4)
Description of the procurement
Atlantic Technological University requests tenders for the provision of CRM Services to include implementation, hosting, support and related services. A competitive procedure with negotiation procedure is being used.
Pre-Qualification Phase Stage 1
The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire.
Tender Phase Stage 2
The shortlisted applicants will then be invited to the next phase which is the Tender stage. At this point applicants will be invited to submit a full tender.
Negotiation Stage Stage 3
Tenderers may be invited at the discretion of ATU to attend negotiation meeting(s) at which all aspects of the tender submitted may be discussed, including costs.
Full details of the operation of the competitive procedure with negoiation are set out in paragraph 3.7 of the Pre qualification Questionnaire document.
Pre-Qualification Phase Stage 1
The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire.
Tender Phase Stage 2
The shortlisted applicants will then be invited to the next phase which is the Tender stage. At this point applicants will be invited to submit a full tender.
Negotiation Stage Stage 3
Tenderers may be invited at the discretion of ATU to attend negotiation meeting(s) at which all aspects of the tender submitted may be discussed, including costs.
Full details of the operation of the competitive procedure with negoiation are set out in paragraph 3.7 of the Pre qualification Questionnaire document.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 1900000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
72
This contract is subject to renewal:
no
II.2.9)
Information about the limits on the number of candidates to be invited
Maximum number:
5
Objective criteria for choosing the limited number of candidates:
The top scoring five (5) applicants will be invited to tender, subject to that number meeting the minimum requirements.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.2)
Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)
Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)
Conditions related to the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Competitive procedure with negotiation
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years:
The longer term of 6 years is chosen to provide an optimum long term solution for Atlantic Technological University and is justified on the grounds of the considerable disruption that a change in the service within a shorter period would entail.
IV.1.4)
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
IV.1.5)
Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
16/12/2022
Local time:
16:00
IV.2.3)
Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 16/01/2023
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Duration in months
: 12
(from the date stated for receipt of tender)
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.2)
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
Four Courts, Inns Quay
Dublin 7
IE
Telephone:
+353 18886000
Internet address:
www.courts.ie
VI.4.4)
Service from which information about the review procedure may be obtained
The High Court
Four Courts, Inns Quay
Dublin 7
IE
Telephone:
+353 18886000
Internet address:
www.courts.ie