ETENDERS

Contract award notice - utilities

Information

Published

Date of dispatch of this notice: 03/01/2023

External Reference: 2023-269987

TED Reference: 2023/S 005-007243

Contract award notice - utilities

Contract award notice – utilities

Results of the procurement procedure

Services

Directive 2014/25/EU

Section I: Contracting entity

I.1)

Name and addresses

Iarnród Eireann-Irish Rail
IE 4812851 O
Connolly Station,
Dublin
Dublin
IE
Contact person: Stephen Walsh
Telephone: +353 17033721
E-mail: Stephen.Walsh2@irishrail.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.irishrail.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/433

I.6)

Main activity

Railway services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Manager of Managers Solution
Reference number:  7540
II.1.2)

Main CPV code

64200000  -  Telecommunications services
II.1.3)

Type of contract

Services
II.1.4)

Short description

Iarnród Éireann (IÉ) is seeking to implement a Network Resource Management Hardware and Software platform. The Applications front end will exist in a Network Maintenance Centre (NMC) environment. The solution backend will exist in a data centre type environment.
The system will co-exist in a heterogeneous, multi-vendor environment and will be implemented in the role of parent NMS and primary interface for NMC staff who work in the Network supervisory Role
The current NMC Operation consists of staff in the role of Level 1 Triage for multiple technologies and network elements, monitoring Individual screens for each system. The NMC staff watch for faults / alarms by status change on individual NMS screens with a typical day resulting in 40+ faults. The NMC staff log faults assigning the suitable priority for resolution and consult on call system experts for further analysis.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

32400000  -  Networks
32500000  -  Telecommunications equipment and supplies
32524000  -  Telecommunications system
32573000  -  Communications control system
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
II.2.4)

Description of the procurement

Iarnród Éireann (IÉ) is seeking to implement a Network Resource Management Hardware and Software platform. The Applications front end will exist in a Network Maintenance Centre (NMC) environment. The solution backend will exist in a data centre type environment.
The system will co-exist in a heterogeneous, multi-vendor environment and will be implemented in the role of parent NMS and primary interface for NMC staff who work in the Network supervisory Role
The current NMC Operation consists of staff in the role of Level 1 Triage for multiple technologies and network elements, monitoring Individual screens for each system. The NMC staff watch for faults / alarms by status change on individual NMS screens with a typical day resulting in 40+ faults. The NMC staff log faults assigning the suitable priority for resolution and consult on call system experts for further analysis.
Mentions:
• Note that dependent systems are the IÉ connected sources of alarm & status information
• Note term MOM is Manager of Managers, the NMS system to be provided
• Note term SET refers to the IE Signalling, Electrification and Telecoms Department
• Note that all systems are hosted locally by IÉ on an isolated dedicated network
Following the completion of the tender process, the successful Contractor will be able to support Iarnród Éireann by:
• providing IÉ with a MOM system with a minimum 7-year design life followed by minimum further 3 years of support availability
• supplying the MOM solution as part of a 10-year supply contract
• deploying a hardware and software platform into IÉ's operational Telecoms Domain and integrating with current Standalone systems for the purpose of monitoring and aggregating alarms, events & log
• providing operator & maintenance manuals including fault finding SOP’s and process flow charts to facilitate front line maintenance
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Negotiated procedure with prior call for competition
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2021/S 025-062628

Section V: Award of contract

Contract No: 1

Title: Manager of Managers Solution

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

19/07/2022
V.2.3)

Name and address of the contractor ( Agree to publish? yes )

Enghouse Networks UK limited
Reading
UK
NUTS code:  UK -  UNITED KINGDOM

The contractor is an SME : no

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

Central Office of the High Court
Four Courts
Dublin 7
D07 N972
IE
Telephone: +353 18886511
E-mail: HighCourtCentralOffice@courts.ie
Fax: +353 18886125
Internet address: http://www.courts.ie

VI.4.2)

Body responsible for mediation procedures

Central Office of the High Court
Dublin 7
IE

VI.4.4)

Service from which information about the review procedure may be obtained

Central Office of the High Court
Four Courts
Dublin 7
D07 N972
IE
Telephone: +353 18886511
E-mail: HighCourtCentralOffice@courts.ie
Fax: +353 18886125
Internet address: http://www.courts.ie