ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 14/10/2022

Expire date: 21/11/2022

External Reference: 2022-224266

TED Reference: 2022/S 202-575481

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Citizens Information Board
N/A
George's Quay House
Dublin 2
43 Townsend Street
IE
Contact person: John O Donovan
Telephone: +353 872893211
E-mail: John.ODonovan@ciboard.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.citizensinformationboard.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/332

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=226568&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The provision of ICT Helpdesk Services and supporting services to the Citizens Information Board
Reference number:  RFT225904
II.1.2)

Main CPV code

72500000  -  Computer-related services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
II.1.5)

Estimated total value

Value excluding VAT: 1500000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

72253000  -  Helpdesk and support services
72253100  -  Helpdesk services
72510000  -  Computer-related management services
72540000  -  Computer upgrade services
72590000  -  Computer-related professional services
72600000  -  Computer support and consultancy services
72610000  -  Computer support services
72611000  -  Technical computer support services
72700000  -  Computer network services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Locations as per RFT
II.2.4)

Description of the procurement

The provision of ICT Helpdesk Services and supporting services, including onsite deskside services to the Citizens Information Board HQ Office and professional services.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 1500000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:  
The Contracting Authority reserves the right to extend the Term for a period or periods of up to 24 months with a maximum of one (1) such extension or extensions on the same terms and conditions, subject to the Contracting Authority’s obligations at law.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  As per the RFT
III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

III.2.2)

Contract performance conditions

As per the RFT

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  18/11/2022
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 8  (from the date stated for receipt of tender)
IV.2.7)

Conditions for opening of tenders

Date:  18/11/2022
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  yes
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
Four Courts, Inns Quay
Dublin 7
IE