ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 19/09/2022

External Reference: 2022-213028

TED Reference: 2022/S 184-520781

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Health Information and Quality Authority (HIQA)
N/A
Unit 1301
Mahon
CityGate
IE
Contact person: Niamh O'Connor
Telephone: +353 212409300
E-mail: noconnor@hiqa.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: www.hiqa.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483

I.4)

Type of the contracting authority

National or federal agency/office
I.5)

Main activity

Health

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

ICT-390 - Provision of Service desk and desk side Managed Services
Reference number:  ICT-390
II.1.2)

Main CPV code

72253000  -  Helpdesk and support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

Provision of Service desk and desk side Managed Services
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  4773133.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

72253100  -  Helpdesk services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Ireland
II.2.4)

Description of the procurement

Provision of Service desk and desk side Managed Services
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Response to Requirements  /  Weighting:  45%
Quality criterion  -  Name:  Proposed Resources  /  Weighting:  25%
Price  -  Weighting:  30%
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2021/S 153-407284

Section V: Award of contract

Contract No: 1

Title: ICT-390 - Provision of Service desk and desk side Managed Services

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

31/01/2022
V.2.2)

Information about tenders

Number of tenders received:  4
Number of tenders received from SMEs:  3
Number of tenders received from tenderers from other EU Member States:  0
Number of tenders received from tenderers from non-EU Member States:  0
Number of tenders received by electronic means:  4
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

IT Alliance Group
12C Joyce Way, Park West Business Park
Dublin
IE
NUTS code:  IE -  IRELAND
Internet address: www.italliancegroup.com

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:  3600000.00  EUR
Total value of the contract/lot:  4773133.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

Central Office of the High Court
Ground Floor (East Wing), Four Courts, Inns quay
Dublin
IE
Telephone: +353 18886458
E-mail: HighCourtCentralOffice@courts.ie
Internet address: https://www.courts.ie/content/central-office-high-court

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
This tender is covered by the application of the remedies directive and the
relevant standstill period applicable.