ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 08/09/2022

Expire date: 17/10/2022

External Reference: 2022-200718

TED Reference: 2022/S 176-498707

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

University College Dublin ( UCD )
IE6517386K
Procurement Office, UCD Agriculture & Food Science Building
Dublin 4
Belfield
IE
Contact person: Breda Byrne
Telephone: +353 17164991
E-mail: breda.byrne@ucd.ie
NUTS code:  IE061 -  Dublin
Internet address(es):
Main address: http://www.ucd.ie/
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1222

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223042&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223042&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Education

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

External IT Support
Reference number:  UCDOPP5276 External It Support
II.1.2)

Main CPV code

72253000  -  Helpdesk and support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

University College Dublin (UCD) wishes to establish a single party framework
agreement with a competent service provider for the provision of External IT
Support Services. Full details available in the tender document attached and
available to download from www.etenders.gov.ie
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

72250000  -  System and support services
72253100  -  Helpdesk services
72253200  -  Systems support services
72260000  -  Software-related services
72261000  -  Software support services
72268000  -  Software supply services
72611000  -  Technical computer support services
II.2.3)

Place of performance

NUTS code:  IE061 -  Dublin
Main site or place of performance:  
Dublin, Ireland
II.2.4)

Description of the procurement

University College Dublin (UCD) wishes to establish a single party framework
agreement with a competent service provider for the provision of External IT
Support Services. Full details available in the tender document attached and
available to download from www.etenders.gov.ie
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: yes
Description of renewals:  
2028
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  11/10/2022
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.7)

Conditions for opening of tenders

Date:  11/10/2022
Local time:  12:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  yes
Estimated timing for further notices to be published:  
2028
VI.2)

Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Inns Quay, Dublin 7
Dublin
IE

VI.4.2)

Body responsible for mediation procedures

Seek Legal Advice
Dublin
IE