II.1)
Scope of the procurement
Dynamics 365 Support Services
Reference number:
IE_EPA_2022_CRM
72253000
-
Helpdesk and support services
Services
II.1.4)
Short description
RFT for the supply of contract services for the support of Dynamics 365 applications and the Dynamics 365 environment.
II.1.5)
Estimated total value
Value excluding VAT: 330000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
72253100
-
Helpdesk services
72253200
-
Systems support services
72261000
-
Software support services
72265000
-
Software configuration services
72267000
-
Software maintenance and repair services
72322000
-
Data management services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
RFT for the supply of contract services for the support of Dynamics 365 applications and the Dynamics 365 environment.
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 330000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
12
This contract is subject to renewal:
yes
Description of renewals:
The contract will be for a period of one year.
The Contracting Authority reserves the right at its sole discretion to extend the contract, subject to satisfactory performance, budget availability and ongoing business needs. The number and duration of extensions will be up two periods of 12 months.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no