ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 15/08/2022

Expire date: 23/09/2022

External Reference: 2022-241059

TED Reference: 2022/S 159-453895

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Department of Social Protection
N/A
College Road
Sligo
IE
IE
Contact person: Edel Mulvihill
Telephone: +353 10000
E-mail: Edel.Mulvihill@welfare.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: https://www.gov.ie/en/organisation/department-of-employment-affairs-and-social-protection/
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221144&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=221144&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)

Main activity

Social protection

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

RFT for the provision of a Queue Management System in the Department of Social Protection
II.1.2)

Main CPV code

79500000  -  Office-support services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The supply, delivery, installation, commissioning and maintenance of a Queue Management System to the Department of Social Protection.
II.1.5)

Estimated total value

Value excluding VAT: 1350000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

50312600  -  Maintenance and repair of information technology equipment
50316000  -  Maintenance and repair of ticket-issuing machinery
50800000  -  Miscellaneous repair and maintenance services
72260000  -  Software-related services
79342300  -  Customer services
98340000  -  Accommodation and office services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
II.2.4)

Description of the procurement

The supply, delivery, installation, commissioning and maintenance of a Queue Management System to the Department of Social Protection.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Quality of Proposal  /  Weighting:  400
Price  -  Weighting:  600
II.2.6)

Estimated value

Value excluding VAT: 1350000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:  
The Contracting Authority reserves the right to extend the Term for a period or periods of up to twelve (12) months with a maximum of two (2) such extensions on the same terms and conditions, subject to the Contracting Authority's obligations at law.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  23/09/2022
Local time:  17:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 6  (from the date stated for receipt of tender)
IV.2.7)

Conditions for opening of tenders

Date:  23/09/2022
Local time:  17:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.4)

Procedures for review

VI.4.1)

Review body

High Court
Inns Quay
Dublin
IE
Telephone: +353 18886000