Date of dispatch of this notice: 08/07/2022
Expire date: 19/08/2022
External Reference: 2022-279592
TED Reference: 2022/S 133-379955
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
National Transport Authority
0000
Dun Sceine, Iveagh Court Harcourt Lane
Dublin
D02WT20
IE
Contact person:
Ted O'Brien
Telephone:
+353 18798300
E-mail:
ted.obrien@nationaltransport.ie
NUTS code:
IE05 -
Southern
Main address:
https://www.nationaltransport.ie/
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1149
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218634&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=218634&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)
Type of the contracting authority
National or federal agency/office
I.5)
Main activity
Other activity:
Transport
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of Support and Maintenance for the Rural Transport Programme Integrated Transport Management System (ITMS)
II.1.2)
Main CPV code
72000000
-
IT services: consulting, software development, Internet and support
II.1.3)
Type of contract
Services
II.1.4)
Short description
provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of support services, some of which will be ongoing and others which will be required as needs arise. The Contract will involve providing operational support and development services for ITMS and any supplementary or replacement business system that the Authority may implement in the future.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
II.1.5)
Estimated total value
Value excluding VAT: 6497500.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
50324100
-
System maintenance services
71356300
-
Technical support services
72250000
-
System and support services
72253200
-
Systems support services
72261000
-
Software support services
72267100
-
Maintenance of information technology software
II.2.3)
Place of performance
NUTS code:
IE05 -
Southern
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
provide technical support and expertise to the Authority to maintain and develop ICT elements of the Authority’s ITMS. The Authority will require a range of support services, some of which will be ongoing and others which will be required as needs arise. The Contract will involve providing operational support and development services for ITMS and any supplementary or replacement business system that the Authority may implement in the future.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
The successful Tenderer shall:
- Operate and maintain the ITMS system including back office systems, mobile applications, web interfaces and Unmet Needs System;
- Deliver support to Transport Coordination Units and the Authority’s staff in the delivery of services;
- Provide training to the Authority and Transport Coordination Units as required;
- Maintain systems on supported software versions and apply regular patching and updates to systems;
- Provide roadmap and propose upgrades to system and infrastructure as required for successful operation and expansion of the ITMS system;
- Support the Authority in the onboarding of new services, drivers, admins and routes into the ITMS system;
- Provide regular reports to the Authority on system performance, usage, incidents, changes and operational statistics;
- Document and maintain system architecture schema, runbooks, technical and training documentation;
- Maintain regulatory compliance of the ITMS system to security and data, technical and training protection standards. Assist with systems audits and support implementation of recommendations from regular system audits.
The operation of a robust, reliable ITMS suitable for managing TFI Local Link services, is the primary concern of the Authority. The successful Tenderer will be fully and wholly responsible for the maintenance and support of the ITMS, including but not limited to the daily operation of all systems, including their interfaces and any third parties as required.
The successful Tenderer shall:
- Operate and maintain the ITMS system including back office systems, mobile applications, web interfaces and Unmet Needs System;
- Deliver support to Transport Coordination Units and the Authority’s staff in the delivery of services;
- Provide training to the Authority and Transport Coordination Units as required;
- Maintain systems on supported software versions and apply regular patching and updates to systems;
- Provide roadmap and propose upgrades to system and infrastructure as required for successful operation and expansion of the ITMS system;
- Support the Authority in the onboarding of new services, drivers, admins and routes into the ITMS system;
- Provide regular reports to the Authority on system performance, usage, incidents, changes and operational statistics;
- Document and maintain system architecture schema, runbooks, technical and training documentation;
- Maintain regulatory compliance of the ITMS system to security and data, technical and training protection standards. Assist with systems audits and support implementation of recommendations from regular system audits.
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 6497500.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
24
This contract is subject to renewal:
yes
Description of renewals:
The contract will be for an initial period of 2 years from the Operational Services Start Date. If the services provided are deemed to be satisfactory, the contract may be renewed annually up to a maximum of 3 years after the end of the second year. The extension of the contract will be dependent on service requirements, performance and continued funding availability
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.1)
Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
As set out in procurement documents
III.1.2)
Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3)
Technical and professional ability
Selection criteria as stated in the procurement documents
III.2)
Conditions related to the contract
III.2.2)
Contract performance conditions
As set out in the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
19/08/2022
Local time:
12:00
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
15/02/2023
IV.2.7)
Conditions for opening of tenders
Date:
19/08/2022
Local time:
12:00
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.4)
Procedures for review
VI.4.1)
Review body
High Court of Ireland
Four Courts, Ground Floor (East Wing), Inns Quay
Dublin
D7
IE
Telephone:
+353 18886000
E-mail:
highcourtcentraloffice@courts.ie
Fax:
+353 18886125
Internet address:
https://www.courts.ie
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
As set out in S.I. No. 130/2010 European Communities (Public Authorities' Contracts) (Review Procedures) Regulations 2010 (in particular Regulation 7 thereof).