ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 08/04/2022

External Reference: 2022-275403

TED Reference: 2022/S 073-196142

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Raidió Teilifís Éireann ( RTÉ )
8T50578M
Donnybrook
Dublin
Co. Dublin
IE
Contact person: Mark Carron
Telephone: +353 12083373
E-mail: mark.carron@rte.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.rte.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/396

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Recreation, culture and religion

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

RTÉ Event Ticketing Framework
Reference number:  22P002
II.1.2)

Main CPV code

79952000  -  Event services
II.1.3)

Type of contract

Services
II.1.4)

Short description

RTÉ invites submissions, from suitably qualified Tenderers to supply event ticketing processes and event promotion services and other related services.
As set out in RTÉ’s Revised Strategy in 2019, and consistent with its prescribed public service objectives, RTÉ plans to increase the number and scale of its live ticketed events and experiences across multiple genres, including: music, sport, lifestyle, entertainment and culture. RTÉ is seeking a ticketing partner and event promotion services to support the delivery of a best-in-class live event customer experience. The estimated cost is for the duration of the contract.
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Lowest offer:  134130.00  EUR / Highest offer:  250000.00  EUR   taken into consideration  (excluding VAT)
II.2)

Description

II.2.2)

Additional CPV code(s)

22459000  -  Tickets
48110000  -  Point of sale (POS) software package
48932000  -  Entertainment software package
79342200  -  Promotional services
92300000  -  Entertainment services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Donnybrook
II.2.4)

Description of the procurement

RTÉ invites submissions, from suitably qualified Tenderers to supply event ticketing processes and event promotion services and other related services.
As set out in RTÉ’s Revised Strategy in 2019, and consistent with its prescribed public service objectives, RTÉ plans to increase the number and scale of its live ticketed events and experiences across multiple genres, including: music, sport, lifestyle, entertainment and culture. RTÉ is seeking a ticketing partner and event promotion services to support the delivery of a best-in-class live event customer experience. The estimated cost is for the duration of the contract.
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Ticket pricing or revenue models:  /  Weighting:  15
Quality criterion  -  Name:  Methodology to deliver services:  /  Weighting:  15
Quality criterion  -  Name:  Sales Reporting, Audience data exchange and analytics:  /  Weighting:  10
Quality criterion  -  Name:  Technical Capacity:  /  Weighting:  10
Quality criterion  -  Name:  Marketing, Customer Services & Reporting Capabilities:  /  Weighting:  10
Quality criterion  -  Name:  Environmental Impact:  /  Weighting:  5
Quality criterion  -  Name:  Innovation and Value Added Dimensions:  /  Weighting:  5
Price  -  Weighting:  30
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2022/S 033-085175

Section V: Award of contract

Contract No: 1

Title: RTÉ Event Ticketing Framework

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

08/04/2022
V.2.2)

Information about tenders

Number of tenders received:  4
Number of tenders received by electronic means:  4
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Future Ticketing Ltd
3239857DH
19H Axis Business Park
Offaly
Tullamore
IE
Telephone: +353 579300590
E-mail: liam@futureticketing.ie
NUTS code:  IE -  IRELAND
Internet address: http://www.futureticketing.ie

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Lowest offer:  134130.00  EUR / Highest offer:  250000.00  EUR   taken into consideration

Section V: Award of contract

Contract No: 2

Title: RTÉ Event Ticketing Framework

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

08/04/2022
V.2.2)

Information about tenders

Number of tenders received:  4
Number of tenders received by electronic means:  4
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Ticketsolve Ltd
IE9673910C
Digital Court, Rainsford St, The Digital Hub
Dublin
D08 R2YP
IE
Telephone: +353 16853410
E-mail: pfadden@ticketsolve.com
NUTS code:  IE -  IRELAND
Internet address: http://https://www.ticketsolve.com/

The contractor is an SME : yes
V.2.4)

Information on value of the contract/lot (excluding VAT)

Lowest offer:  134130.00  EUR / Highest offer:  250000.00  EUR   taken into consideration

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

The Courts Service
15-24 Phoenix Street, Smithfield, Dublin
Dublin
IE