ETENDERS

Corrigendum

Information

Published

Date of dispatch of this notice: 01/03/2022

External Reference: 2022-282446

TED Reference: 2022/S 046-120851

Corrigendum

Corrigendum

Notice for changes or additional information

Services

Directive 2014/25/EU

Section I: Contracting authority/entity

I.1)

Name and addresses

Electricity Supply Board ( ESB )
N/A
2 Gateway
Dublin 3
East Wall Road
IE
Contact person: Maja Pomohaczi
Telephone: +353 17027005
E-mail: maja.luiza.pomohaczi@esbi.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.esb.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Supply and Support of Field Sales Software
Reference number:  SSCON 5819
II.1.2)

Main CPV code

72000000  -  IT services: consulting, software development, Internet and support
II.1.3)

Type of contract

Services
II.1.4)

Short description

The supply of a commercial B2C Direct Field Sales software support solution to support up to 150 field sales agents across Ireland. A vendor hosted solution with a fully supported functional support service to our field agents which will allow agents to resolve any technical issues they may experience and cover the working hours the agents between 9 -8.30pm. It should accommodate any back office tech support issues that may arise. This solution will be a stand alone and/or an integrated solution to EI billing systems. This service will utilise our field sales teams in the submission of data through technology allowing our B2C Direct Field Sales teams to transmit the customer data through hand held terminal technology to a back office portal. This will allow EI to manage the day to day activities of our sales companies in both the republic and Northern Ireland.

Section VI: Complementary information

VI.6)

Original notice reference

Notice number in the OJ S: 2022/S 043-112743

Section VII: Changes

VII.1)

Information to be changed or added

VII.1.2)

Text to be corrected in the original notice

Section number:  IV.2.2
Instead of:  
Date:  31/03/2022
Local time:  12:00
Read:  
Date:  01/04/2022
Local time:  12:00