Date of dispatch of this notice: 28/02/2022
Expire date: 04/04/2022
External Reference: 2022-212847
TED Reference: 2022/S 045-116039
Contract notice
Information
Published
Contract notice
Contract notice
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Tourism Ireland CLG
N/A
4th Floor - Bishop's Square, Redmond's Hill
Dublin
D02 TD99
IE
Contact person:
Procurement Team
E-mail:
hhughes@tourismireland.com
NUTS code:
IE -
IRELAND
Main address:
http://www.ireland.com
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197
I.3)
Communication
The procurement documents are available for unrestricted and full direct access, free of charge, at:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=208109&B=ETENDERS_SIMPLEAdditional information can be obtained from
the abovementioned address:
Tenders or requests to participate must be submitted
electronically via:
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=208109&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Other activity:
Tourism - Destination Marketing
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
ICT Support & Infrastructure Services
Reference number:
ICTSUP2022
II.1.2)
Main CPV code
72611000
-
Technical computer support services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Tourism Ireland is seeking a service provider for 3 years, commencing in July 2022, with the option to extend for a further 2 years, to assist the ICT department in providing onsite IT support to its Dublin office and support across all Tourism Ireland offices and infrastructure and remote workers, in addition to technical Project Manager duties.
PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING FOR FURTHER DETAILS ON THE SPECIFIC REQUIREMENTS
PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING FOR FURTHER DETAILS ON THE SPECIFIC REQUIREMENTS
II.1.5)
Estimated total value
Value excluding VAT: 820000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2)
Description
II.2.2)
Additional CPV code(s)
72253000
-
Helpdesk and support services
72600000
-
Computer support and consultancy services
72610000
-
Computer support services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
Main site or place of performance:
Based in the Dublin office to service Tourism Ireland global network of offices
II.2.4)
Description of the procurement
Tourism Ireland is seeking a service provider for 3 years, commencing in July 2022, with the option to extend for a further 2 years, to assist the ICT department in providing onsite IT support to its Dublin office and support across all Tourism Ireland offices and infrastructure and remote workers, in addition to technical Project Manager duties.
PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING FOR FURTHER DETAILS ON THE SPECIFIC REQUIREMENTS
PLEASE REFER TO THE DOCUMENTATION ATTACHED FOR DOWNLOADING FOR FURTHER DETAILS ON THE SPECIFIC REQUIREMENTS
II.2.5)
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)
Estimated value
Value excluding VAT: 820000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
Initial 3-year term [subject to satisfactory contractor performance and budget] with the option to renew annually for 2 further years up to a maximum contract term of 5 years.
II.2.9)
Information about the limits on the number of candidates to be invited
Envisaged minimum number:
5
Objective criteria for choosing the limited number of candidates:
Pre-qualification and suitability criteria as detailed in the documentation attached for downloading. The minimum number of candidates shortlisted will be subject to the number and quality of requests to
participate received
participate received
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section III: Legal, economic, financial and technical information
III.1)
Conditions for participation
III.1.1)
Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Please refer to the documentation attached for downloading for further details.
III.1.2)
Economic and financial standing
List and brief description of selection criteria:
Please refer to the documentation attached for downloading for further details.
Minimum level(s) of standards possibly required:
Please refer to the documentation attached for downloading for further details.
III.1.3)
Technical and professional ability
List and brief description of selection criteria:
Please refer to the documentation attached for downloading for further details.
III.2)
Conditions related to the contract
III.2.2)
Contract performance conditions
Please refer to the documentation attached for downloading for further details.
III.2.3)
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Restricted procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: no
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2021/S 251-667057
IV.2.2)
Time limit for receipt of tenders or requests to participate
Date:
04/04/2022
Local time:
12:00
IV.2.3)
Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date: 20/04/2022
IV.2.4)
Languages in which tenders or requests to participate may be submitted
English
IV.2.6)
Minimum time frame during which the tenderer must maintain the tender
Duration in months
: 12
(from the date stated for receipt of tender)
Section VI: Complementary information
VI.1)
Information about recurrence
This is a recurrent procurement:
no
VI.3)
Additional information
Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. All information relating to attachments, including clarifications and changes, will be published on www.etenders.gov.ie only. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties;
Should you experience difficulty when registering or uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353 (0) 212439277 (9.00-17.30
GMT).
All queries regarding this tender requirement or process must be submitted through www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice
on www.etenders.gov.ie The details of the person making the query will not be disclosed when circulating the response.
The contracting authority reminds suppliers that application to this competition and completion of tenders should in no way impede the need to comply with government advice/directives for isolation or any other requirements or containment measures in place to fight the spread of Covid-19.
This is the 1st stage in a 2-stage restricted tender procedure. Suitably qualified bidders are hereby invited to submit a request to participate.
The successful tenderer will be required to be present in Tourism Ireland's Dublin office.
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers; whether a final contract is awarded.
Please note that the estimated value detailed in this notice relates to the cost estimated over a 5-year term.
Annual renewal will be subject to satisfactory contractor performance.
Contract award will be subject to the approval of the Board of Tourism Ireland.
It will be a condition of award that the successful tenderer is and remains tax compliant.
At its absolute discretion, the contracting authority may elect to terminate this procurement process, or any contract awarded at any time.
Please note in relation to all documents, that where reference is made to a standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.
Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
At Section II.2.9) we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.
Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland.
To the extent that any personal data is processed in connection with the provision of the Services or otherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing.
Award of this contract will be subject to selected candidate being qualified for the purposes of the Fair Employment and Treatment (Northern Ireland) Order 1998, if based in Northern Ireland.
The contract will be subject to Irish law.
Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
Should you experience difficulty when registering or uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353 (0) 212439277 (9.00-17.30
GMT).
All queries regarding this tender requirement or process must be submitted through www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice
on www.etenders.gov.ie The details of the person making the query will not be disclosed when circulating the response.
The contracting authority reminds suppliers that application to this competition and completion of tenders should in no way impede the need to comply with government advice/directives for isolation or any other requirements or containment measures in place to fight the spread of Covid-19.
This is the 1st stage in a 2-stage restricted tender procedure. Suitably qualified bidders are hereby invited to submit a request to participate.
The successful tenderer will be required to be present in Tourism Ireland's Dublin office.
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers; whether a final contract is awarded.
Please note that the estimated value detailed in this notice relates to the cost estimated over a 5-year term.
Annual renewal will be subject to satisfactory contractor performance.
Contract award will be subject to the approval of the Board of Tourism Ireland.
It will be a condition of award that the successful tenderer is and remains tax compliant.
At its absolute discretion, the contracting authority may elect to terminate this procurement process, or any contract awarded at any time.
Please note in relation to all documents, that where reference is made to a standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.
Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
At Section II.2.9) we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying.
Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland.
To the extent that any personal data is processed in connection with the provision of the Services or otherwise, the provisions set out in Tourism Ireland’s ICT and GDPR guidelines shall apply to such processing.
Award of this contract will be subject to selected candidate being qualified for the purposes of the Fair Employment and Treatment (Northern Ireland) Order 1998, if based in Northern Ireland.
The contract will be subject to Irish law.
Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
VI.4)
Procedures for review
VI.4.1)
Review body
The High Court
The Four Courts
Dublin
IE