ETENDERS

Contract award notice

Information

Published

Date of dispatch of this notice: 16/02/2022

External Reference: 2022-270336

TED Reference: 2022/S 036-093677

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Raidió Teilifís Éireann ( RTÉ )
8T50578M
Donnybrook
Dublin
Co. Dublin
IE
Contact person: Joe Lavelle
Telephone: +353 12082239
E-mail: joe.lavelle@rte.ie
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.rte.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/396

I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Recreation, culture and religion

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Customer Identity Management Service
Reference number:  21P039
II.1.2)

Main CPV code

79342300  -  Customer services
II.1.3)

Type of contract

Services
II.1.4)

Short description

RTÉ are seeking companies who can deliver a Customer Identity Management Service so RTÉ customers can register and sign in to RTÉ products and services for various benefits. This tender is for a renewal of an existing service. The contract amount covers a period of 3 years.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

48445000  -  Customer Relation Management software package
72212445  -  Customer Relation Management software development services
II.2.3)

Place of performance

NUTS code:  IE -  IRELAND
Main site or place of performance:  
Donnybrook Dublin 4
II.2.4)

Description of the procurement

RTÉ are seeking companies who can deliver a Customer Identity Management Service so RTÉ customers can register and sign in to RTÉ products and services for various benefits. This tender is for a renewal of an existing service. The contract amount covers a period of 3 years.
II.2.5)

Award criteria

Criteria below
Price
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : no
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2021/S 126-333155

Section V: Award of contract

Contract No: 1

Title: Customer Identity Management Service

A contract/lot is awarded: no
V.1)

Information on non-award

The contract/lot is not awarded
Other reasons (discontinuation of procedure)

Section VI: Complementary information

VI.3)

Additional information

Tender cancelled, no contract will be awarded
VI.4)

Procedures for review

VI.4.1)

Review body

The Courts Service
15-24 Phoenix St
Dublin
D07 X028
IE
Telephone: +353 18886426