Date of dispatch of this notice: 16/02/2022
External Reference: 2022-246139
TED Reference: 2022/S 036-093676
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Department of Social Protection
N/A
College Road
Sligo
IE
IE
Contact person:
Alex Byrne
Telephone:
+353 719148367
E-mail:
alex.byrne@welfare.ie
NUTS code:
IE -
IRELAND
Main address:
https://www.gov.ie/en/organisation/department-of-employment-affairs-and-social-protection/
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/349
I.4)
Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5)
Main activity
Social protection
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Provision of Plain English Writing, Editing and Training Services to the Department of Social Protection
II.1.2)
Main CPV code
92312211
-
Writing agency services
II.1.3)
Type of contract
Services
II.1.4)
Short description
This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications including but not limited to: letters, emails, reports, forms, booklets, reports, newsletters, customer guides, online content and other such written customer communications as required by sections of the Department on both an ad hoc, and planned project basis; and
2) Training of DSP staff in Plain English communication/writing to help to continually improve the clarity, quality and readability of customer communications by the Department.
The tenderer must be capable of producing documents in accordance with recognised Plain English standard, be capable or providing a recognised accreditation mark, and be familiar with the Universal Design Standards that apply in the Irish public sector.
1) Plain English writing services including developing and editing a variety of customer and corporate communications including but not limited to: letters, emails, reports, forms, booklets, reports, newsletters, customer guides, online content and other such written customer communications as required by sections of the Department on both an ad hoc, and planned project basis; and
2) Training of DSP staff in Plain English communication/writing to help to continually improve the clarity, quality and readability of customer communications by the Department.
The tenderer must be capable of producing documents in accordance with recognised Plain English standard, be capable or providing a recognised accreditation mark, and be familiar with the Universal Design Standards that apply in the Irish public sector.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
320000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
64000000
-
Postal and telecommunications services
64200000
-
Telecommunications services
79131000
-
Documentation services
79821100
-
Proofreading services
79970000
-
Publishing services
80000000
-
Education and training services
80580000
-
Provision of language courses
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
This tender encompasses two elements:
1) Plain English writing services including developing and editing a variety of customer and corporate communications including but not limited to: letters, emails, reports, forms, booklets, reports, newsletters, customer guides, online content and other such written customer communications as required by sections of the Department on both an ad hoc, and planned project basis; and
2) Training of DSP staff in Plain English communication/writing to help to continually improve the clarity, quality and readability of customer communications by the Department. This is a service for drawdown as required, and is not linked to any specific individual project and the Departments requirements will vary from month to month.
The tenderer must be capable of producing documents in accordance with recognised Plain English standard, be capable or providing a recognised accreditation mark, and be familiar with the Universal Design Standards that apply in the Irish public sector
1) Plain English writing services including developing and editing a variety of customer and corporate communications including but not limited to: letters, emails, reports, forms, booklets, reports, newsletters, customer guides, online content and other such written customer communications as required by sections of the Department on both an ad hoc, and planned project basis; and
2) Training of DSP staff in Plain English communication/writing to help to continually improve the clarity, quality and readability of customer communications by the Department. This is a service for drawdown as required, and is not linked to any specific individual project and the Departments requirements will vary from month to month.
The tenderer must be capable of producing documents in accordance with recognised Plain English standard, be capable or providing a recognised accreditation mark, and be familiar with the Universal Design Standards that apply in the Irish public sector
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Quality of the proposal
/
Weighting:
30%
Quality criterion
-
Name:
Quality of Proposed Team
/
Weighting:
30%
Price
-
Weighting:
40%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: no
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2021/S 142-377971
Section V: Award of contract
Contract No: 1
Title: Provision of Plain English Writing, Editing and Training Services to the Department of Social Protection
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
11/02/2022
V.2.2)
Information about tenders
Number of tenders received:
3
Number of tenders received by electronic means:
3
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
National Adult Literacy Agency
4723827V
Sandford Lodge, Sandford Close, Sandford Road
Dublin
Ranelagh
IE
Telephone:
+353 1014127900
E-mail:
cmcnally@nala.ie
Fax:
+353 1018555475
NUTS code:
IE -
IRELAND
Internet address:
http://www.nala.ie
The contractor is an SME : no
V.2.4)
Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
320000.00
EUR
Total value of the contract/lot:
320000.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
High Court
Four Courts, Inns Quay
Dublin
IE
Telephone:
+353 18886000