II.1)
Scope of the procurement
ICT Managed Service Provider
72222300
-
Information technology services
Services
II.1.4)
Short description
The newly forming Irish Aviation Authority (IAA) which comprises of the current IAA Safety Regulation Division and the Commission for Aviation Regulation - CAR, are seeking tenders from suitably qualified service providers for the provision of a comprehensive outsourced ICT Managed Service. It is expected that a contract will be awarded in May 2022 for commencement in July 2022.
II.1.5)
Estimated total value
Value excluding VAT: 2250000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
72222300
-
Information technology services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
48800000
-
Information systems and servers
48900000
-
Miscellaneous software package and computer systems
72100000
-
Hardware consultancy services
72200000
-
Software programming and consultancy services
72300000
-
Data services
72400000
-
Internet services
72600000
-
Computer support and consultancy services
72700000
-
Computer network services
72900000
-
Computer back-up and catalogue conversion services
72611000
-
Technical computer support services
II.2.3)
Place of performance
II.2.4)
Description of the procurement
The newly forming Irish Aviation Authority (IAA) which comprises of the current IAA Safety Regulation Division and the Commission for Aviation Regulation - CAR, are seeking tenders from suitably qualified service providers for the provision of a comprehensive outsourced ICT Managed Service. It is expected that a contract will be awarded in May 2022 for commencement in July 2022. The Services will comprise of the following:
1. Transition of Services
2. Service Delivery & Reporting
3. Service Desk
4. Deskside Support
5. Software Maintenance & Provisioning
6. Database Management & Administration Services
7. Data & File Management Services
8. Network & Telephony Management
9. Infrastructure & Cloud Solutions Management
10. Hardware Maintenance & Provisioning
11. IT Security
12. Disaster Recovery & Backup
13. Other/Optional: Print Service Management, SIEM and ICT additional services
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 2250000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
60
This contract is subject to renewal:
yes
Description of renewals:
1 x two year period subject to Contracting Authority's obligations at law
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no