48811000
-
E-mail system
48820000
-
Servers
50312310
-
Maintenance of data network equipment
50312600
-
Maintenance and repair of information technology equipment
50312610
-
Maintenance of information technology equipment
50312620
-
Repair of information technology equipment
50320000
-
Repair and maintenance services of personal computers
50324000
-
Support services of personal computers
72250000
-
System and support services
72251000
-
Disaster recovery services
72253000
-
Helpdesk and support services
72253100
-
Helpdesk services
72253200
-
Systems support services
72261000
-
Software support services
72267100
-
Maintenance of information technology software
72511000
-
Network management software services
72513000
-
Office automation services
72514100
-
Facilities management services involving computer operation
72514300
-
Facilities management services for computer systems maintenance
72700000
-
Computer network services
72910000
-
Computer back-up services
A Single Party Framework for the Supply of ICT Managed Services - to include Level 1, Level 2 and Level 3 services covering Services Desk, Deskside Support, and Back Office infrastructure management, operated under a single managed service.
See attached Documentation for Additional Information.
Criteria below
Quality criterion
-
Name:
Technical Merit of Proposal
/
Weighting:
40
Quality criterion
-
Name:
Proposals for ongoing proactive service improvements
/
Weighting:
20
Quality criterion
-
Name:
Implementation/Transition plan
/
Weighting:
5
Price
-
Weighting:
35
The procurement is related to a project and/or programme financed by European Union funds:
no