Date of dispatch of this notice: 22/09/2021
External Reference: 2021-224017
TED Reference: 2021/S 187-487198
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Fáilte Ireland-National Tourism Development Authority
N/A
88-95 Amiens Street
Dublin
1
IE
Contact person:
Sabrina Jones
Telephone:
+353 18847888
E-mail:
procurement@failteireland.ie
NUTS code:
IE -
IRELAND
Main address:
www.failteireland.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
General public services
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Multi Party Framework Agreement for Specialist Services relating to Delivery of Design-Thinking Services
Reference number:
EV/2021/01
II.1.2)
Main CPV code
79400000
-
Business and management consultancy and related services
II.1.3)
Type of contract
Services
II.1.4)
Short description
Fáilte Ireland is seeking to establish three Framework Agreements for the provision of Design Thinking Services. The successful tenderer will comprise a highly experienced team with an extensive track record which can comprehensively provide all the inputs and expertise necessary to deliver the requirements to the highest quality.
II.1.6)
Information about lots
This contract is divided into lots:
yes
II.1.7)
Total value of the procurement
Value excluding VAT:
750000.00
EUR
II.2)
Description
II.2.1)
Title
Application of Design Thinking interventions to fulfil a range of strategic assignments
Lot No:
1
II.2.2)
Additional CPV code(s)
79411100
-
Business development consultancy services
79400000
-
Business and management consultancy and related services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
Application of Design Thinking interventions to fulfil a range of strategic assignments. Strategic assignments can range in their aims but will be focused upon any area of activity of a national enterprise agency, including optimising the development and delivery of initiatives to achieved Fáilte Ireland’s strategy and related challenges organisational excellence.
Assignments must utilise robust application of design-thinking principles using a range of innovative delivery methods including but not limited to:
1. On site and remote workshops
2. Conference calls/video sessions with individuals and groups who may be geographically disparate or who require sessions to be delivery remotely without impacting on the effectiveness of the sessions
3. Other innovative and imaginative methods to deliver projects which may be suggested by the tenderer
4. Flexible and agile sessions through both face to face/on site sessions and also if required, through online platforms using remote facilitation tools and techniques capable of delivering the same quality of outputs onsite sessions are not possible due to circumstances
5. Provision a process and procedure documentation service to ensure that workshop/session outcomes are documented and implemented
Assignments must utilise robust application of design-thinking principles using a range of innovative delivery methods including but not limited to:
1. On site and remote workshops
2. Conference calls/video sessions with individuals and groups who may be geographically disparate or who require sessions to be delivery remotely without impacting on the effectiveness of the sessions
3. Other innovative and imaginative methods to deliver projects which may be suggested by the tenderer
4. Flexible and agile sessions through both face to face/on site sessions and also if required, through online platforms using remote facilitation tools and techniques capable of delivering the same quality of outputs onsite sessions are not possible due to circumstances
5. Provision a process and procedure documentation service to ensure that workshop/session outcomes are documented and implemented
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Methodological Approach
/
Weighting:
30
Quality criterion
-
Name:
Delivery Skills and Expertise
/
Weighting:
20
Quality criterion
-
Name:
Project Management & Deliverables
/
Weighting:
10
Cost criterion
-
Name:
Ultimate Cost
/
Weighting:
40
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
Delivery of education and learning support to Fáilte Ireland on the ethos, principles and practical application of Design Thinking
Lot No:
2
II.2.2)
Additional CPV code(s)
79411100
-
Business development consultancy services
79400000
-
Business and management consultancy and related services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
Delivery of education and learning support to Fáilte Ireland on the ethos, principles and practical application of Design Thinking
1. Educate Fáilte Ireland management and staff on the field of Design-thinking – its background, principles, purpose and benefits
2. Support the development of practical Design Thinking skills with the organisation
3. Use case studies and real-world examples, including public sector examples, to demonstrate the practical application of Design-thinking in organisations, the identification of solutions and the outcomes/lessons learnt
1. Educate Fáilte Ireland management and staff on the field of Design-thinking – its background, principles, purpose and benefits
2. Support the development of practical Design Thinking skills with the organisation
3. Use case studies and real-world examples, including public sector examples, to demonstrate the practical application of Design-thinking in organisations, the identification of solutions and the outcomes/lessons learnt
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Methodological Approach
/
Weighting:
30
Quality criterion
-
Name:
Delivery Skills and Expertise
/
Weighting:
20
Quality criterion
-
Name:
Project Management & Deliverables
/
Weighting:
10
Cost criterion
-
Name:
Ultimate Cost
/
Weighting:
40
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2)
Description
II.2.1)
Title
Utilisation of Design Thinking to drive solutions and improvements for multi-channel, technology-led systems and processes
Lot No:
3
II.2.2)
Additional CPV code(s)
79411100
-
Business development consultancy services
79400000
-
Business and management consultancy and related services
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
Utilisation of Design Thinking to drive solutions and improvements for multi-channel, technology-led systems and processes
1. Utilise Design Thinking to support internal business process improvements – enabling teams to work more effectively within own Divisions and also cross functionally with other business units
2. Utilise Design Thinking to support external business process improvements to drive delivery of better services to external business clients and consumers
3. Utilise Design Thinking to support new product, project or service design
1. Utilise Design Thinking to support internal business process improvements – enabling teams to work more effectively within own Divisions and also cross functionally with other business units
2. Utilise Design Thinking to support external business process improvements to drive delivery of better services to external business clients and consumers
3. Utilise Design Thinking to support new product, project or service design
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Methodological Approach
/
Weighting:
30
Quality criterion
-
Name:
Competency and Expertise
/
Weighting:
20
Quality criterion
-
Name:
Project Management & Deliverables
/
Weighting:
10
Cost criterion
-
Name:
Ultimate Cost
/
Weighting:
40
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2021/S 183-476924
Section V: Award of contract
Contract No: 1
Lot No: 1
Title: Application of Design Thinking interventions to fulfil a range of strategic assignments
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
BearingPoint Ireland
IE 9761673F
Montague House
Dublin 2
Adelaide Road
IE
Telephone:
+353 14181176
Fax:
+353 14181500
NUTS code:
IE -
IRELAND
Internet address:
http://www.bearingpoint.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 2
Lot No: 1
Title: Application of Design Thinking interventions to fulfil a range of strategic assignments
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Big Motive
848824483
2nd Floor, The Flatiron, 64-66 Upper Church Lane
Belfast
BT1 4QL
UK
Telephone:
+44 2890241033
E-mail:
jc@bigmotive.com
NUTS code:
UK -
UNITED KINGDOM
Internet address:
http://www.bigmotive.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 3
Lot No: 1
Title: Application of Design Thinking interventions to fulfil a range of strategic assignments
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Cardiff Metropolitan University
GB542915736
200 Western Avenue
Cardiff
CF5 2YB
UK
E-mail:
awhicher@cardiffmet.ac.uk
NUTS code:
UK -
UNITED KINGDOM
Internet address:
http://www.pdr-online.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 4
Lot No: 1
Title: Application of Design Thinking interventions to fulfil a range of strategic assignments
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Design Intervention
7567663C
Fennagh, Glencar,
Manorhamilton
NA
IE
E-mail:
lryan@designintervention.ie
NUTS code:
IE -
IRELAND
Internet address:
http://www.designintervention.ie
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 5
Lot No: 2
Title: Delivery of education and learning support on the ethos, principles & practical application of DT
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
BearingPoint Ireland
IE 9761673F
Montague House
Dublin 2
Adelaide Road
IE
Telephone:
+353 14181176
Fax:
+353 14181500
NUTS code:
IE -
IRELAND
Internet address:
http://www.bearingpoint.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 6
Lot No: 2
Title: Delivery of education and learning support on the ethos, principles & practical application of DT
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Big Motive
848824483
2nd Floor, The Flatiron, 64-66 Upper Church Lane
Belfast
BT1 4QL
UK
Telephone:
+44 2890241033
E-mail:
jc@bigmotive.com
NUTS code:
UK -
UNITED KINGDOM
Internet address:
http://www.bigmotive.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 7
Lot No: 2
Title: Delivery of education and learning support on the ethos, principles & practical application of DT
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Cardiff Metropolitan University
GB542915736
200 Western Avenue
Cardiff
CF5 2YB
UK
E-mail:
awhicher@cardiffmet.ac.uk
NUTS code:
UK -
UNITED KINGDOM
Internet address:
http://www.pdr-online.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 8
Lot No: 2
Title: Delivery of education and learning support on the ethos, principles & practical application of DT
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Fathom
NI616844
Midtown Centre, 25 Talbot Street, Belfast BT1 2LD
Belfast
Antrim
UK
Telephone:
+44 2890992882
E-mail:
gareth@fathom.pro
NUTS code:
UK -
UNITED KINGDOM
Internet address:
http://www.fathom.pro
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 9
Lot No: 3
Title: Utilisation of DT, drive solutions & improvements for multi-channel, technology-led systems & proces
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
BearingPoint Ireland
IE 9761673F
Montague House
Dublin 2
Adelaide Road
IE
Telephone:
+353 14181176
Fax:
+353 14181500
NUTS code:
IE -
IRELAND
Internet address:
http://www.bearingpoint.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 10
Lot No: 3
Title: Utilisation of DT, drive solutions & improvements for multi-channel, technology-led systems & proces
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Big Motive
848824483
2nd Floor, The Flatiron, 64-66 Upper Church Lane
Belfast
BT1 4QL
UK
Telephone:
+44 2890241033
E-mail:
jc@bigmotive.com
NUTS code:
UK -
UNITED KINGDOM
Internet address:
http://www.bigmotive.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 11
Lot No: 3
Title: Utilisation of DT, drive solutions & improvements for multi-channel, technology-led systems & proces
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Design Intervention
7567663C
Fennagh, Glencar,
Manorhamilton
NA
IE
E-mail:
lryan@designintervention.ie
NUTS code:
IE -
IRELAND
Internet address:
http://www.designintervention.ie
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section V: Award of contract
Contract No: 12
Lot No: 3
Title: Utilisation of DT, drive solutions & improvements for multi-channel, technology-led systems & proces
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/09/2021
V.2.2)
Information about tenders
Number of tenders received:
10
Number of tenders received by electronic means:
10
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Fathom
NI616844
Midtown Centre, 25 Talbot Street, Belfast BT1 2LD
Belfast
Antrim
UK
Telephone:
+44 2890992882
E-mail:
gareth@fathom.pro
NUTS code:
UK -
UNITED KINGDOM
Internet address:
http://www.fathom.pro
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
250000.00
EUR
Section VI: Complementary information
VI.3)
Additional information
1) Interested parties must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie)only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;
4) Establishment of this contract will be subject to the approval of the competent authorities;
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process or if having concluded contract, the contracting authority considers that the successful tenderer has not met or cannot meet its obligations, the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at anytime;
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation stage.
2) This is the sole call for competition for this service;
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers;
4) Establishment of this contract will be subject to the approval of the competent authorities;
5) If for any reason it is not possible to conclude the contract with the designated successful tenderer emerging from this competitive process or if having concluded contract, the contracting authority considers that the successful tenderer has not met or cannot meet its obligations, the contracting authority reserves the right to contract with the next highest scoring tenderer on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion;
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, at anytime;
7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return fully completed tenders in order to avoid the risk of elimination from the competition at the evaluation stage.
VI.4)
Procedures for review
VI.4.1)
Review body
High Court
Chief Registrar, The Four Courts
Dublin
7
IE
Telephone:
+353 18886000
Internet address:
www.courts.ie
VI.4.3)
Review procedure
Precise information on deadline(s) for review procedures:
The contracting authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The statutory instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that contract.