Corrigendum

Information

Published

Date of dispatch of this notice: 21/09/2021

External Reference: 2021-295334

TED Reference:

Corrigendum

Corrigendum

Notice for changes or additional information

Services

Directive 2014/25/EU

Section I: Contracting authority/entity

I.1)

Name and addresses

Electricity Supply Board ( ESB )
N/A
2 Gateway
Dublin 3
East Wall Road
IE
Contact person: Stephen Lawton
Telephone: +353 17026836
NUTS code:  IE -  IRELAND
Internet address(es):
Main address: http://www.esb.ie

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The supply and implementation of a SAAS Business customer data analytics solution and support services
Reference number:  SSCON5195
II.1.2)

Main CPV code

72000000  -  IT services: consulting, software development, Internet and support
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Contracting Entity intends to procure a contract for the supply and implementation of a SAAS Business customer data analytics solution and support services.
The Contracting Entity intends to procure a SAAS solution to provide analytics for business data and support services. The purpose of this tender is to engage with a third-party provider who uses proprietary algorithms to gain insights from business customer data. The successful SAAS provider will be required to work with ESB business customers’ data to deliver insights back to the business. These insights may be delivered back to the customer via a variety of digital channels. In the first three years we envisage that this will include analysis of up to 60K customers’ data. In the following two years we expect this figure to reach 100K customers total.

Section VI: Complementary information

VI.6)

Original notice reference

Notice number in the OJ S: 2020/S 240-594683

Section VII: Changes

VII.1)

Information to be changed or added

VII.1.2)

Text to be corrected in the original notice

Section number:  IV.2.2
Instead of:  
Date:  15/01/2021
Local time:  12:00
Read:  
Date:  29/01/2021
Local time:  12:00