ETENDERS

Contract award notice - utilities

Information

Published

Date of dispatch of this notice: 06/09/2021

External Reference: 2021-291330

TED Reference: 2021/S 176-459832

Contract award notice - utilities

Contract award notice – utilities

Results of the procurement procedure

Services

Directive 2014/25/EU

Section I: Contracting entity

I.1)

Name and addresses

Electricity Supply Board ( ESB )
N/A
2 Gateway
Dublin 3
East Wall Road
IE
Contact person: Michael Dalton
Telephone: +353 017026473
E-mail: michael.dalton2@esb.ie
NUTS code:  IE0 -  IRELAND
Internet address(es):
Main address: http://www.esb.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377

I.2)

Joint procurement

The contract is awarded by a central purchasing body
I.6)

Main activity

Electricity

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Customer Research and Insights
Reference number:  SS/CON/5083
II.1.2)

Main CPV code

79342311  -  Customer satisfaction survey
II.1.3)

Type of contract

Services
II.1.4)

Short description

The Contracting Entity intends to procure a Research & Insights contract for Customer Satisfaction Surveys, Customer Qualitative Research, Brand health surveys and Advertising measurement.
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

79310000  -  Market research services
79311210  -  Telephone survey services
79342310  -  Customer survey services
II.2.3)

Place of performance

NUTS code:  IE0 -  IRELAND
II.2.4)

Description of the procurement

The Contracting Entity intends to procure a Research & Insights contract for Customer Satisfaction Surveys, Customer Qualitative Research, Brand health surveys and Advertising measurement.
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

Please refer to the individual instructions for submission
of
bids relevant to each tender issued via the system.

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Negotiated procedure with prior call for competition
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2020/S 249-622444

Section V: Award of contract

Contract No: 1

Title: Customer Research and Insights

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

01/09/2021
V.2.3)

Name and address of the contractor ( Agree to publish? yes )

Behaviour & Attitudes Marketing Research
102171
Milltown House
Milltown
Mount St Annes
IE
Telephone: +353 012057500
E-mail: brenda@banda.ie
Fax: +353 012057522
NUTS code:  IE -  IRELAND
Internet address: http://www.banda.ie

The contractor is an SME : yes

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

Chief Registrar
Four Courts, Inns Quay
Dublin 7
IE
Telephone: +353 18886000
Internet address: http://www.courts.ie