Date of dispatch of this notice: 04/08/2021
External Reference: 2021-292792
TED Reference: 2021/S 152-405076
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Department of Justice
51 St. Stephen's Green
Dublin
D02 HK52
IE
Contact person:
Leigh McGrath
Telephone:
+353 16028532
E-mail:
lxmcgrath@justice.ie
NUTS code:
IE -
IRELAND
Main address:
http://www.justice.ie
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1122
I.4)
Type of the contracting authority
Body governed by public law
I.5)
Main activity
Public order and safety
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Online Appointment & Scheduling Solution
Reference number:
DOJ-20-ISD149351
II.1.2)
Main CPV code
72000000
-
IT services: consulting, software development, Internet and support
II.1.3)
Type of contract
Services
II.1.4)
Short description
the delivery to Immigration Service Delivery, ISD, (formally Irish Naturalisation and Immigration Service, INIS), a solution that incorporates a secure online appointment system for the Registration Unit, Burgh Quay and the International Protection Office, a queue management system for the Registration Unit and a secure scheduling system for the International Protection Office. Maintenance and support of the solution will also be required
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
275000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
32321200
-
Audio-visual equipment
48000000
-
Software package and information systems
64216000
-
Electronic message and information services
72200000
-
Software programming and consultancy services
72210000
-
Programming services of packaged software products
II.2.3)
Place of performance
NUTS code:
IE -
IRELAND
II.2.4)
Description of the procurement
To deliver to the Irish Naturalisation and Immigration Service (INIS) a solution that incorporates a secure online appointment system for the Registration Unit and the International Protection Office and a secure scheduling system for the International Protection Office.
The required solution must include all of the following components:
• On premise appointment and scheduling system to meet all requirements as specified in Appendix 1: Requirements and Specifications.
• Training delivery and training material to support a successful implementation.
• Annual software support and maintenance.
• Development services to deliver key enhancements as identified by the DOJE, after the initial contract period.
• Compliance with required legislation.
• Innovation
The required solution must include all of the following components:
• On premise appointment and scheduling system to meet all requirements as specified in Appendix 1: Requirements and Specifications.
• Training delivery and training material to support a successful implementation.
• Annual software support and maintenance.
• Development services to deliver key enhancements as identified by the DOJE, after the initial contract period.
• Compliance with required legislation.
• Innovation
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Overall Solution: Tenderers must demonstrate the overall solution and architectural design for the online appointment and scheduling system that is proposed.
/
Weighting:
150 Marks
Quality criterion
-
Name:
Performance: Tenderers must demonstrate the reliability, performance and ability to meet capacity demands.
/
Weighting:
75 Marks
Quality criterion
-
Name:
Security: Tenders are required to provide a description as to how the solution adheres to appropriate security
/
Weighting:
75 Marks
Quality criterion
-
Name:
Development: Provide details on the environments required for the solution both before and after deployment e.g. dev, pre-prod, prod.
/
Weighting:
50 Marks
Quality criterion
-
Name:
Training: Tenderers must detail the training delivery and training material that will be provided to support a successful implementation.
/
Weighting:
75 Marks
Quality criterion
-
Name:
Maintenance and Support: The Contracting Authority requires a maintenance and support agreement that will provide a reliable and efficient service.
/
Weighting:
125 Marks
Quality criterion
-
Name:
Project Management: Tenderers are to provide a high-level project plan for the proposed solution, showing proposed timelines, deliverables and milestones throughout
/
Weighting:
150 Marks
Cost criterion
-
Name:
Ultimate cost of the proposed solution
/
Weighting:
300 Marks
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Open procedure
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 120-292465
Section V: Award of contract
Contract No: 1
Title: Online Appointment & Scheduling Solution
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
16/06/2021
V.2.2)
Information about tenders
Number of tenders received:
6
Number of tenders received by electronic means:
6
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Target Integration Ltd
IE9694403C
3015, Lake Drive, Citywest
Dublin
Dublin
IE
Telephone:
+353 18865684
E-mail:
rohit@targetintegration.com
NUTS code:
IE -
IRELAND
Internet address:
http://www.targetintegration.com
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
275000.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)