II.1)
Scope of the procurement
Onsite IT Support
Reference number:
2020/06/08
72611000
-
Technical computer support services
Services
II.1.4)
Short description
KWETB wishes to establish a single supplier framework agreement for On-Site IT Support to KWETB schools and Centres to include the following;
- The supply of Two On-Site Technical Support Technicians for KWETB.
- Management and support of the On-Site Technical Support Technicians
- Monitoring and maintenance of all Servers in Further Education buildings in KWETB.
- Provision of all necessary insurance, equipment, transport and any other elements required for the Technicians to successfully carry out their duties.
The ability to provide additional resources when required by KWETB.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
400000.00
EUR
II.2.2)
Additional CPV code(s)
50312000
-
Maintenance and repair of computer equipment
50312310
-
Maintenance of data network equipment
50312610
-
Maintenance of information technology equipment
50322000
-
Maintenance services of personal computers
50324000
-
Support services of personal computers
50324100
-
System maintenance services
72250000
-
System and support services
72253000
-
Helpdesk and support services
72253200
-
Systems support services
72315000
-
Data network management and support services
72315100
-
Data network support services
72610000
-
Computer support services
II.2.3)
Place of performance
Main site or place of performance:
Naas, Co. Kildare
II.2.4)
Description of the procurement
KWETB wishes to establish a single supplier framework agreement for On-Site IT Support to KWETB schools and Centres to include the following;
- The supply of Two On-Site Technical Support Technicians for KWETB.
- Management and support of the On-Site Technical Support Technicians
- Monitoring and maintenance of all Servers in Further Education buildings in KWETB.
- Provision of all necessary insurance, equipment, transport and any other elements required for the Technicians to successfully carry out their duties.
The ability to provide additional resources when required by KWETB.
Criteria below
Quality criterion
-
Name:
Delivery of Service
/
Weighting:
20%
Quality criterion
-
Name:
Service Level Agreement
/
Weighting:
5%
Quality criterion
-
Name:
Technical Merit of Team
/
Weighting:
10%
Quality criterion
-
Name:
Reliability & Continuity of Supply
/
Weighting:
5%
Price
-
Weighting:
60%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no