II.1)
Scope of the procurement
Field Agent Services
Reference number:
SSCON 5789
79940000
-
Collection agency services
Services
II.1.4)
Short description
The Contracting Entity intends to procure a single-supplier framework agreement for Field Agent Services on the Island of Ireland.
Electric Ireland wishes to appoint an experienced Field Service Agency to provide a range of Account Engagement and Field services.
Where customers are in debt and fail to engage or in order to determine that a property is vacant, an integral part of the collection process will require a Field Agent presence for a pre-disconnection visit.
II.1.5)
Estimated total value
Value excluding VAT: 1.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.2)
Additional CPV code(s)
79940000
-
Collection agency services
II.2.3)
Place of performance
Main site or place of performance:
Island of Ireland
II.2.4)
Description of the procurement
The Contracting Entity intends to procure a single-supplier framework agreement for Field Agent Services on the Island of Ireland.
Electric Ireland wishes to appoint an experienced Field Service Agency to provide a range of Account Engagement and Field services.
Where customers are in debt and fail to engage or in order to determine that a property is vacant, an integral part of the collection process will require a Field Agent presence for a pre-disconnection visit.
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 1.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
84
This contract is subject to renewal:
yes
Description of renewals:
Framework is for 3 years with an option to extend by up to 48 months in 1 or more increments at the discretion of the ESB
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
yes
Description of options:
Option to extend by up to 48 months in 1 or more increments at the discretion of the ESB
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
II.2.14)
Additional information