II.1)
Scope of the procurement
Schools Broadband Service Desk
Reference number:
Schools Broadband Service Desk
72000000
-
IT services: consulting, software development, Internet and support
Services
II.1.4)
Short description
Request for tenders for contract for the Schools Broadband Service Desk, providing first line technical support to primary and post-primary schools in the Department of Education's Schools Broadband Service Desk.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
1700000.00
EUR
II.2.2)
Additional CPV code(s)
72000000
-
IT services: consulting, software development, Internet and support
II.2.3)
Place of performance
II.2.4)
Description of the procurement
Prevision of services as outlined in the request for tender document.
Criteria below
Quality criterion
-
Name:
Quality of methodology for delivering the Services
/
Weighting:
130
Quality criterion
-
Name:
Quality of the proposed Infrastructure solution to enable delivery of the Services
/
Weighting:
130
Quality criterion
-
Name:
Quality of proposed Service Desk Manager and Staff
/
Weighting:
140
Quality criterion
-
Name:
Quality of approach to Service Desk flexibility and staff management and training
/
Weighting:
40
Quality criterion
-
Name:
Quality of proposed reporting and monitoring capabilities and approach to meeting SLS requirements
/
Weighting:
40
Quality criterion
-
Name:
Quality of Transition Plan
/
Weighting:
120
Price
-
Weighting:
400
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no