II.1)
Scope of the procurement
2021 ICT Service Delivery and Management Solution for LWETB
Reference number:
2021 ICT Service Delivery and Ma
72510000
-
Computer-related management services
Services
II.1.4)
Short description
To provide LWETB with a proactive Service Delivery and Management Solution that will simplify administration, support collaboration and learning while reducing operational costs.
The Service Provider responding to this Tender (The Respondent) will be responsible for the support of the entire LWETB ICT Environment and be the primary point of contact for all ICT support issues
II.1.5)
Estimated total value
Value excluding VAT: 400000.00
EUR
II.1.6)
Information about lots
This contract is divided into lots:
no
II.2.3)
Place of performance
Main site or place of performance:
Ireland
II.2.4)
Description of the procurement
To provide LWETB with a proactive Service Delivery and Management Solution that will simplify administration, support collaboration and learning while reducing operational costs.
The Service Provider responding to this Tender (The Respondent) will be responsible for the support of the entire LWETB ICT Environment and be the primary point of contact for all ICT support issues
Price is not the only award criterion and all criteria are stated only in the procurement documents
Value excluding VAT: 400000.00
EUR
II.2.7)
Duration of the contract, framework agreement or dynamic purchasing system
Duration in months:
24
This contract is subject to renewal:
yes
Description of renewals:
option to extend for further periods of one (1) year, subject to a maximum of four (4) years in total, subject to satisfactory performance, business needs and budgetary constraints.
II.2.10)
Information about variants
Variants will be accepted:
no
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no