ETENDERS

Contract notice - utilities

Information

Published

Date of dispatch of this notice: 12/03/2021

Expire date: 13/04/2021

External Reference: 2021-242131

TED Reference: 2021/S 053-134683

Contract notice - utilities

Contract notice – utilities

Services

Directive 2014/25/EU

Section I: Contracting entity

I.1)

Name and addresses

Irish Water
IE3191327JH
Tender Administration, PO Box 900, Webworks, Eglinton Street, Ervia
Cork
Co.Cork
IE
Contact person: Tender Admin
Telephone: +353 214239000
E-mail: tenders@ervia.ie
Internet address(es):
Main address: http://www.ervia.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/129496

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
www.etenders.gov.ie
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  www.etenders.gov.ie
Tenders or requests to participate must be submitted
to the abovementioned address
I.6)

Main activity

Water

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

20/105 - Merchant Services Card Payment Services and Acquiring Bank Services
Reference number:  20/105
II.1.2)

Main CPV code

66172000  -  Financial transaction processing and clearing-house services
II.1.3)

Type of contract

Services
II.1.4)

Short description

The scope of services includes but is not limited to:
• A secure technical solution to support
o agent assisted card payment processing
o IVR card payment processing integrated to a current IVR solution
o card payment processing on websites
• PCI-DSS compliance and advice;
• Daily transaction file(s)
• Merchant account and sub accounts;
• Transaction based reporting
• Payment settlement
Provision of any other e-commerce channels which may arise in the future.
Please refer to the PQQ document for further information,
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

66172000  -  Financial transaction processing and clearing-house services
II.2.3)

Place of performance

Main site or place of performance:  
National
II.2.4)

Description of the procurement

The scope of services includes but is not limited to:
• A secure technical solution to support
o agent assisted card payment processing
o IVR card payment processing integrated to a current IVR solution
o card payment processing on websites
• PCI-DSS compliance and advice;
• Daily transaction file(s)
• Merchant account and sub accounts;
• Transaction based reporting
• Payment settlement
Provision of any other e-commerce channels which may arise in the future.
Please refer to the PQQ document for further information,
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:  
Up to 2 years
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)

Additional information

You must submit through the eTenders system before the deadline. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system. Please submit via the eTenders system not later than 12:00 hrs local time on Tuesday 13th April 2021.

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  Refer to tender documents.
III.1.2)

Economic and financial standing

Selection criteria as stated in the procurement documents
III.1.3)

Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.8)

Legal form to be taken by the group of economic operators to whom the contract is to be awarded

Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal form in order to submit a request to participate, but may if the Contracting Entity considers it necessary to ensure that the contract is carried out to its satisfaction, be required to do so prior to award of the contract. The Contracting Entity also reserves the right to contract with each member of the group on the basis of joint and several liability, or with one member of the group as a main contractor with a number of sub-contractors or on any other basis as the Contracting Entity considers appropriate.
III.2)

Conditions related to the contract

III.2.3)

Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Negotiated procedure with prior call for competition
IV.1.3)

Information about a framework agreement or a dynamic purchasing system

Framework agreement with a single operator
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  13/04/2021
Local time:  12:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English, Irish
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Duration in months : 6  (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  yes
VI.2)

Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)

Additional information

You must submit through the eTenders system before the deadline. It is very important that you commence the scanning and uploading of your response in a timely manner. The system will automatically lockdown at the exact time specified in the PQQ documents. Tenders that are not fully uploaded by the response deadline will not be accepted by the system.
Please submit via the eTenders system not later than 12:00 hrs local time on Tuesday 13th April 2021.
Help Guides: www.etenders.gov.ie/system-user-guides
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
High Court Central Office, Four Courts, Inns Quay,
Dublin
IE
Telephone: +35 318886000
E-mail: highcourtcentraloffice@courts.ie
Internet address: http://www.courts.ie

VI.4.3)

Review procedure

Precise information on deadline(s) for review procedures: 
Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and in particular Regulation 7 and 10(2)).