Date of dispatch of this notice: 18/02/2021
External Reference: 2021-207875
TED Reference: 2021/S 037-093151
Contract award notice
Information
Published
Contract award notice
Contract award notice
Results of the procurement procedure
Directive 2014/24/EU
Section I: Contracting authority
I.1)
Name and addresses
Kildare County Council
N/A
307 Tully West
Kildare town
R51KT65
IE
Contact person:
Rory Hopkins
Telephone:
+353 45980450
E-mail:
rhopkins@kildarecoco.ie
Internet address(es):
Main address:
www.kildare.ie/countycouncil
Address of the buyer profile:
https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/385
I.2)
Joint procurement
The contract is awarded by a central purchasing body
I.4)
Type of the contracting authority
Regional or local authority
I.5)
Main activity
General public services
Section II: Object
II.1)
Scope of the procurement
II.1.1)
Title
Establishment of a Single Party framework agreement for provision of services Microsoft Dynamics consultancy
Reference number:
KCCCRM
II.1.2)
Main CPV code
72212445
-
Customer Relation Management software development services
II.1.3)
Type of contract
Services
II.1.4)
Short description
The Contracting Authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Services for the provision of Microsoft Dynamics consultancy for KILDARE COUNTY COUNCIL.
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
600000.00
EUR
II.2)
Description
II.2.2)
Additional CPV code(s)
48000000
-
Software package and information systems
48445000
-
Customer Relation Management software package
72000000
-
IT services: consulting, software development, Internet and support
72500000
-
Computer-related services
II.2.3)
Place of performance
Main site or place of performance:
Naas Kildare
II.2.4)
Description of the procurement
The Contracting Authority proposes to engage in a competitive process for the establishment of a framework agreement for the provision of Services for the provision of Microsoft Dynamics consultancy for KILDARE COUNTY COUNCIL.
A framework agreement constitutes a means of establishing overall terms and conditions in accordance with which, for a specified duration, individual contracts may or not be awarded.
In the context of a single-party framework agreement, the successful framework member does not have to compete for each new contract.
It is emphasised that a framework agreement constitutes no guarantee to purchase a specific quantity of supplies or services from a particular economic operator. Indeed, the Contracting Authority reserves the right to operate outside of the framework agreement at its discretion, particularly should it become apparent that doing so would offer greater value for money. Notwithstanding the foregoing, the framework agreement approach has been adopted in order to leverage efficiencies and maximise cost savings over the duration of the framework.
There are five elements as outlined below and the successful Tenderer must be capable of providing all five elements. Furthermore, comprehensive details of requirements will be provided at stage 2 of the process.
1. Migration of data from our existing Sugar CRM to Dynamics
2. Configuration of our Microsoft Dynamics o365 environment
3. Configuration of Dynamics environment to deliver key CRM functionality as outlined in Appendix 2.
4. The development of ‘Road map’ items over the life of the project as outlined in Appendix 2.
5. Support, training and maintenance of the Dynamics CRM environment.
A framework agreement constitutes a means of establishing overall terms and conditions in accordance with which, for a specified duration, individual contracts may or not be awarded.
In the context of a single-party framework agreement, the successful framework member does not have to compete for each new contract.
It is emphasised that a framework agreement constitutes no guarantee to purchase a specific quantity of supplies or services from a particular economic operator. Indeed, the Contracting Authority reserves the right to operate outside of the framework agreement at its discretion, particularly should it become apparent that doing so would offer greater value for money. Notwithstanding the foregoing, the framework agreement approach has been adopted in order to leverage efficiencies and maximise cost savings over the duration of the framework.
There are five elements as outlined below and the successful Tenderer must be capable of providing all five elements. Furthermore, comprehensive details of requirements will be provided at stage 2 of the process.
1. Migration of data from our existing Sugar CRM to Dynamics
2. Configuration of our Microsoft Dynamics o365 environment
3. Configuration of Dynamics environment to deliver key CRM functionality as outlined in Appendix 2.
4. The development of ‘Road map’ items over the life of the project as outlined in Appendix 2.
5. Support, training and maintenance of the Dynamics CRM environment.
II.2.5)
Award criteria
Criteria below
Quality criterion
-
Name:
Migration
/
Weighting:
20%
Quality criterion
-
Name:
Case Mgt
/
Weighting:
20%
Quality criterion
-
Name:
Road Map
/
Weighting:
20%
Quality criterion
-
Name:
Support
/
Weighting:
20%
Price
-
Weighting:
20%
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no
Section IV: Procedure
IV.1)
Description
IV.1.1)
Type of procedure
Competitive procedure with negotiation
IV.1.3)
Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement
IV.1.8)
Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement
: yes
IV.2)
Administrative information
IV.2.1)
Previous publication concerning this procedure
Notice number in the OJ S: 2020/S 049-116336
Section V: Award of contract
Contract No: 1
Title: Establishment of a Single Party framework agreement for provision of services Microsoft Dynamics consultancy
V.2)
Award of contract
V.2.1)
Date of conclusion of the contract
01/09/2020
V.2.2)
Information about tenders
Number of tenders received:
4
Number of tenders received from SMEs:
4
Number of tenders received from tenderers from other EU Member States:
0
Number of tenders received from tenderers from non-EU Member States:
0
Number of tenders received by electronic means:
4
The contract has been awarded to a group of economic operators
:
noV.2.3)
Name and address of the contractor
Storm Technology Ltd
IE 8228144P
Capel Building, Marys Abbey,
Dublin 7
Dublin
IE
Telephone:
+353 15242310
E-mail:
kflannery@storm.ie
Internet address:
http://www.storm.ie
The contractor is an SME : yes
V.2.4)
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
600000.00
EUR
Section VI: Complementary information
VI.4)
Procedures for review
VI.4.1)
Review body
High Court Chief Registrar
The Four Courts, Dublin 7
Dublin 7
IE
Telephone:
+353 18886000
E-mail:
highcourtcentraloffice@courts.ie
VI.4.2)
Body responsible for mediation procedures
High Court Chief Registrar
The Four Courts, Dublin 7
Dublin 7
IE
VI.4.4)
Service from which information about the review procedure may be obtained
High Court Chief Registrar
The Four Courts, Dublin 7
Dublin 7
IE