Contract award notice

Information

Published

Date of dispatch of this notice: 15/02/2021

External Reference: 2021-268765

TED Reference: 2021/S 035-087509

Contract award notice

Contract award notice

Results of the procurement procedure

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Irish Blood Transfusion Service
N/A
National Blood Centre, James's Street
Dublin D08 NH5R
Dublin
IE
Contact person: Paul Behan
Telephone: +353 14322846
Internet address(es):
I.4)

Type of the contracting authority

Body governed by public law
I.5)

Main activity

Health

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

The IBTS wishes to tender for a managed print service contract to support their printing needs
Reference number:  IBTS/014/2020
II.1.2)

Main CPV code

79810000  -  Printing services
II.1.3)

Type of contract

Services
II.1.4)

Short description

• Proactive management of all devices, minimum uptime of 98%
• Supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware.
• Full maintenance of Fleet onsite,
• Secure pull print to any device using IBTS Staff Proximity cards.
• Device monitoring and alerting.
• Monthly reviews and analysis.
• Collection of customer print usage trends, Reports on what users are printing to include volumes.
• Linked to Active Directory.
• Access to Helpdesk for logging and tracking of calls.
• Perform Installation and configuration of all devices.
• Traceability of printing will be required
II.1.6)

Information about lots

This contract is divided into lots: no
II.1.7)

Total value of the procurement

Value excluding VAT:  200000.00  EUR
II.2)

Description

II.2.2)

Additional CPV code(s)

79820000  -  Services related to printing
II.2.4)

Description of the procurement

• Proactive management of all devices, minimum uptime of 98%
• Supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware.
• Full maintenance of Fleet onsite,
• Secure pull print to any device using IBTS Staff Proximity cards.
• Device monitoring and alerting.
• Monthly reviews and analysis.
• Collection of customer print usage trends, Reports on what users are printing to include volumes.
• Linked to Active Directory.
• Access to Helpdesk for logging and tracking of calls.
• Perform Installation and configuration of all devices.
• Traceability of printing will be required
II.2.5)

Award criteria

Criteria below
Quality criterion  -  Name:  Compliance with IBTS Requirements  /  Weighting:  12
Cost criterion  -  Name:  Cost  /  Weighting:  8
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure

Notice number in the OJ S: 2020/S 188-454044

Section V: Award of contract

Contract No: 1

Title: The IBTS wishes to tender for a managed print service contract to support their printing needs

A contract/lot is awarded: yes
V.2)

Award of contract

V.2.1)

Date of conclusion of the contract

15/02/2021
V.2.2)

Information about tenders

Number of tenders received:  3
Number of tenders received from SMEs:  2
Number of tenders received by electronic means:  3
The contract has been awarded to a group of economic operators :  no
V.2.3)

Name and address of the contractor

Ergo
IE6597876G
1st Floor, Block T
Dublin 3
East Point Business
IE
Telephone: +353 18843213
Fax: +353 18843201
Internet address: http://www.ergogroup.ie

The contractor is an SME : no
V.2.4)

Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot:  200000.00  EUR

Section VI: Complementary information

VI.4)

Procedures for review

VI.4.1)

Review body

Remedies Directive applies
Dublin
IE

VI.4.2)

Body responsible for mediation procedures

Remedies Directive applies
Dublin
IE

VI.4.4)

Service from which information about the review procedure may be obtained

Remedies Directive applies
Dublin
IE