II.1)
Scope of the procurement
The IBTS wishes to tender for a managed print service contract to support their printing needs
Reference number:
IBTS/014/2020
79810000
-
Printing services
Services
II.1.4)
Short description
• Proactive management of all devices, minimum uptime of 98%
• Supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware.
• Full maintenance of Fleet onsite,
• Secure pull print to any device using IBTS Staff Proximity cards.
• Device monitoring and alerting.
• Monthly reviews and analysis.
• Collection of customer print usage trends, Reports on what users are printing to include volumes.
• Linked to Active Directory.
• Access to Helpdesk for logging and tracking of calls.
• Perform Installation and configuration of all devices.
• Traceability of printing will be required
II.1.6)
Information about lots
This contract is divided into lots:
no
II.1.7)
Total value of the procurement
Value excluding VAT:
200000.00
EUR
II.2.2)
Additional CPV code(s)
79820000
-
Services related to printing
II.2.4)
Description of the procurement
• Proactive management of all devices, minimum uptime of 98%
• Supply all consumables, tenders will be required to supply devices, repair, technical support, consumables, including software and hardware.
• Full maintenance of Fleet onsite,
• Secure pull print to any device using IBTS Staff Proximity cards.
• Device monitoring and alerting.
• Monthly reviews and analysis.
• Collection of customer print usage trends, Reports on what users are printing to include volumes.
• Linked to Active Directory.
• Access to Helpdesk for logging and tracking of calls.
• Perform Installation and configuration of all devices.
• Traceability of printing will be required
Criteria below
Quality criterion
-
Name:
Compliance with IBTS Requirements
/
Weighting:
12
Cost criterion
-
Name:
Cost
/
Weighting:
8
II.2.11)
Information about options
Options:
no
II.2.13)
Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
no