ETENDERS

Contract notice

Information

Published

Date of dispatch of this notice: 15/02/2021

Expire date: 31/03/2021

External Reference: 2021-218319

TED Reference: 2021/S 035-086367

Contract notice

Contract notice

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses

Cork County Council
N/A
County Hall
Cork
Carrigrohane Road
IE
Contact person: Ger McCarthy
Telephone: +353 214276891
E-mail: ger.mccarthy@corkcoco.ie
Internet address(es):
Main address: http://www.corkcoco.ie
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/406

I.3)

Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at:  
http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182993&B=ETENDERS_SIMPLE
Additional information can be obtained from
the abovementioned address:  
Tenders or requests to participate must be submitted
electronically via:  http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182993&B=ETENDERS_SIMPLE
Tenders or requests to participate must be submitted
to the abovementioned address
I.4)

Type of the contracting authority

Regional or local authority
I.5)

Main activity

General public services

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title

Managed IT Service Desk and Associated Services Framework RFT 2021
II.1.2)

Main CPV code

72222300  -  Information technology services
II.1.3)

Type of contract

Services
II.1.4)

Short description

A Managed IT Service Desk and associated services framework to support the Contracting Authority's day to day operations.
The Contracting Authority is seeking an innovative service partner who can provide a process driven, proactive, Managed Service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments.
The service provider will be expected to provide an IT Service Desk, On-site deskside support, subject matter expertise support and service management operated under a single managed service.
II.1.5)

Estimated total value

Value excluding VAT: 2500000.00  EUR
II.1.6)

Information about lots

This contract is divided into lots: no
II.2)

Description

II.2.2)

Additional CPV code(s)

50300000  -  Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
50312600  -  Maintenance and repair of information technology equipment
50312610  -  Maintenance of information technology equipment
50312620  -  Repair of information technology equipment
72514000  -  Computer facilities management services
72600000  -  Computer support and consultancy services
II.2.3)

Place of performance

Main site or place of performance:  
County Hall, Cork
II.2.4)

Description of the procurement

A Managed IT Service Desk and associated services framework to support the Contracting Authority's day to day operations.
The Contracting Authority is seeking an innovative service partner who can provide a process driven, proactive, Managed Service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments.
The service provider will be expected to provide an IT Service Desk, On-site deskside support, subject matter expertise support and service management operated under a single managed service.
II.2.5)

Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)

Estimated value

Value excluding VAT: 2500000.00  EUR
II.2.7)

Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: yes
Description of renewals:  
The Contracting Authority reserves the right to extend the Term for a period or periods of up to 1 year with a maximum of 2 such extension or extensions on the same terms and conditions, subject to the Contracting Authority's obligations at law.
II.2.10)

Information about variants

Variants will be accepted: no
II.2.11)

Information about options

Options: no
II.2.13)

Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

Section III: Legal, economic, financial and technical information

III.1)

Conditions for participation

III.1.1)

Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:  Please refer to attached documentation for any/full details
III.1.2)

Economic and financial standing

List and brief description of selection criteria:  
Please refer to attached documentation for any/full details
Minimum level(s) of standards possibly required:  
Please refer to attached documentation for any/full details
III.1.3)

Technical and professional ability

List and brief description of selection criteria:  
Please refer to attached documentation for any/full details
Minimum level(s) of standards possibly required:  
Please refer to attached documentation for any/full details
III.2)

Conditions related to the contract

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure

Open procedure
IV.1.8)

Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement : yes
IV.2)

Administrative information

IV.2.2)

Time limit for receipt of tenders or requests to participate

Date:  31/03/2021
Local time:  16:00
IV.2.4)

Languages in which tenders or requests to participate may be submitted

English
IV.2.6)

Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until:  30/04/2021
IV.2.7)

Conditions for opening of tenders

Date:  31/03/2021
Local time:  16:00

Section VI: Complementary information

VI.1)

Information about recurrence

This is a recurrent procurement:  no
VI.2)

Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4)

Procedures for review

VI.4.1)

Review body

The High Court
Four Courts, Inns Quay
Dublin 7
IE
Telephone: +353 18886000
E-mail: highcourtcentraloffice@courts.ie
Internet address: http://www.courts.ie

VI.4.2)

Body responsible for mediation procedures

OGP
Dublin
IE